Emergency Shelter

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Do you need emergency shelter?

To access a shelter bed in Peterborough, you need to use the Centralized Intake phone line. There are phones available at Social Services: 

  • Monday to Friday call 705-748-8830 between 8:30 a.m. and 4:30 p.m.
  • After office hours, during weekends and on holidays, call 705-926-0096

If you or your family are experiencing homelessness must call the central intake number above to get emergency shelter in Peterborough.

These emergency shelters provide a temporary place to sleep if you do not have any other place to stay. You can contact any of the shelters below for information.

 Brock Mission (for men)

The Brock Mission is relocated to 217 Murray St.

The Brock Mission offers emergency shelter, food, clothing and supports to single males who are 18 years old or older.

Staff can be reached at 705-748-4766 extension 1. They are open 24 hours a day, seven days a week.
Cameron House (for women)

Cameron House is located at 738 Chemong Rd.

Cameron House shelter offers emergency shelter, food, clothing and supports to women over the age of 18.

Staff can be reached at 705-748-4766 extension 2. They are open 24 hours a day, seven days a week.
YES Shelter for Youth and Families

The YES Shelter for Youth and Families is located at 196 Brock St.

The YES Shelter for Youth and Families offers emergency shelter, food, clothing and supports for youth aged 16 to 24 and to families experiencing homelessness.

YES Staff can be reached at 705-748-3851. They are open 24 hours a day, seven days a week. 
Overflow shelter (when the main shelters are full)

The overflow shelter is located at 210 Wolfe St.

The overflow shelter program is only an option when a person is not able to get a bed at one of the main shelters in Peterborough because they are full. Shelter beds in the main shelters must be full before a bed at Overflow can be used. They are open 10 p.m. to 8 a.m. as of April 1, 2023. To access shelter, call one of the main shelters that you are eligible for and they will support any connections to shelter for you.

Staff can be reached at 705-748-4766 (ask to be transferred to Overflow).

CMHA Safe Beds crisis program

During the COVID-19 pandemic response programs and services may be limited or not operating.

The Safe Beds program through the Canadian Mental Health Association (CMHA) provides a safe and supportive environment for people in crisis. It is not an emergency shelter but provides a short term stay for mental health crisis. It is available to all genders 16 years of age or older. You can call 4 County Crisis at 705-745-6484 or toll free at 1-866-995-9933 for more information.

Cold and Hot Weather Protocols

Cold Weather Protocol

A warming room will be open between 8:30 a.m. and 9:30 p.m. at the One Roof Community Centre, 99 Brock St., on days when a cold alert has been declared.

A meal is served daily at One Roof between 1 p.m. and 2 p.m.

Visit the Peterborough Public Health website for information about cold weather alerts.

Hot Weather Protocol

Visit the Environment Canada website for information about heat alerts.

Cooling room during heat alerts

A cooling room will be open at the One Roof Community Centre, 99 Brock St., on days when a heat alert has been declared.

A meal is served daily One Roof between 1 p.m. and 2 p.m.

Visit the Peterborough Public Health website for information about hot weather alerts.