Emergency Shelter

full bike rack

Central intake and after hours

To access a shelter bed in Peterborough, people need to use the Centralized Intake phone line: 

  • Monday to Friday call 705-748-8830 between 8:30 a.m. and 4:30 p.m.
  • After hours, during weekends and on holidays, call 705-926-0096

If you or your family are experiencing homelessness must call the central intake number above to get emergency shelter in Peterborough.

These emergency shelters provide a temporary place to sleep if you do not have any other place to stay. You can contact any of the shelters below for information.


Public health protocols

Current public health protocols for clients and staff at the shelters will continue, including:

  • COVID-19 screening upon entry into the shelter as well as daily screening
  • Ongoing monitoring for signs and symptoms of COVID-19
  • Enhanced cleaning measures for high-touch surfaces

For Peterborough’s shelter network, there is dedicated space to support self-isolation for anyone experiencing homelessness who requires a COVID-19 test.

 Brock Mission (for men)

The Brock Mission offers emergency shelter, food, clothing and supports to single males who are over the age of 24.

Staff can be reached at 705-748-4766 extension 1. They are open 24 hours a day, seven days a week.

Cameron House (for women)

Cameron House shelter offers emergency shelter, food, clothing and supports to women over the age of 18.

Staff can be reached at 705-748-4766 extension 2. They are open 24 hours a day, seven days a week.

Youth Emergency Shelter (for youth)

The Youth Emergency Shelter offers emergency shelter, food, clothing and supports for youth up to age 24.

Staff can be reached at 705-748-3851. They are open 24 hours a day, seven days a week. 

Overflow shelter (when the main shelters are full)

The overflow shelter bed program is located at 175 Murray St., in the Murray Street Baptist Church. The overflow shelter bed program is an option for when a person is not able to get a bed at one of the main shelters in Peterborough. Shelter beds in the main shelters must be full before beds at the Overflow will be used. 

They are open between 9:30 p.m. to 8:30 a.m., seven days a week. During these hours only, staff can be reached at 705-761-1875. If someone needs emergency housing outside of these hours, please contact the centralized intake phone number.

CMHA Safe Beds crisis program 

During the COVID-19 pandemic response programs and services may be limited or not operating.

The Safe Beds program through the Canadian Mental Health Association (CMHA) provides a safe and supportive environment for people in crisis. The short-term stay is available to all genders 16 years of age or older.  You can call 4 County Crisis at 705-745-6484 or toll free at 1-866-995-9933 for more information.

Cold and Hot Weather Protocols

Cold Weather Protocol

Visit the Environment Canada website for information about cold weather alerts.

Hot Weather Protocol

Visit the Environment Canada website for information about heat alerts.

Cooling room during heat alerts

A cooling room will be open between 9 a.m. and noon and from 3 p.m. to 6 p.m. at the One Roof drop-in centre, 99 Brock St., on days when a heat alert has been declared, starting Saturday, July 4, 2020.

The cooling room service will be following public health guidelines and implementing measures to protect the health of visitors and staff, including: 

  • Capacity will be limited to 15 people  

  • If there is a lineup of people waiting to use the cooling room, there will be a one-hour limit on people staying in the cooling room 

  • There will be chairs for visitors to rest while they cool down 

  • Chairs will be regularly cleaned 

  • Social distancing will be in place 

  • Masks will be made available to people using the cooling room 

  • Anyone entering the cooling room will be required to use hand sanitizer