Emergency Shelter

full bike rack

Central intake and after hours

If you need a shelter bed, you must call the new Emergency Shelter Central Intake phone line. 

  • Call 705-748-8830 Monday to Friday between 8:30 a.m. and 4:30 p.m.
  • Call 705-926-0096 Monday to Friday after 4:30 p.m. and 24/7 on Saturday, Sunday and holidays.

Individuals and families experiencing homelessness must call the central intake number above to get emergency shelter in Peterborough.


During COVID-19 pandemic response, and to accommodate social distancing, the Brock Mission and the Overflow Shelter have both temporarily moved to the Peterborough Sport and Wellness Centre. You can call 705-761-3093 to talk to Brock Mission staff at the Peterborough Sport and Wellness Centre.


Our emergency shelters provide a temporary place to sleep if you do not have any other place to stay. You can contact any of the shelters below for information.

Brock Mission Shelter For Men Image.

Brock Mission
Men - The Brock Mission offers emergency shelter, food, clothing and supports to single males who are over the age of 24.

Staff can be reached at 705-748-4766 extension 1. They are open 24 hours a day, seven days a week.

Logo for Cameron House

Cameron House
Women - The Cameron House shelter offers emergency shelter, food, clothing and supports to women over the age of 18.

Staff can be reached at 705-748-4766 extension 2. They are open 24 hours a day, seven days a week.

Youth Emergency Shelter for Youth and Families logo

YES Shelter for Youth and Families
Youth and families - The YES Shelter for Youth and Families offers emergency shelter, food, clothing and supports for youth up to age 24  and families with children. 

Staff can be reached at 705-748-3851. They are open 24 hours a day, seven days a week.

 

Peterborough Social Services logo

Overflow Shelter
During COVID-19 pandemic response, the Overflow Shelter has temporarily moved to the Peterborough Sport and Wellness Centre to provide space for social distancing.

CMHA Safe Beds crisis program 

During the COVID-19 pandemic response programs and services may be limited or not operating.

The Safe Beds program through the Canadian Mental Health Association (CMHA) provides a safe and supportive environment for people in crisis. The short-term stay is available to all genders 16 years of age or older.  You can call 4 County Crisis at 705-745-6484 or toll free at 1-866-995-9933 for more information.

Cold and Hot Weather Protocols

Cold Weather Protocol

Visit the Environment Canada website for information about cold weather alerts.

Hot Weather Protocol

Visit the Environment Canada website for information about heat alerts.

Cooling room during heat alerts

A cooling room will be open between 9 a.m. and noon and from 3 p.m. to 6 p.m. at the One Roof drop-in centre, 99 Brock St., on days when a heat alert has been declared, starting Saturday, July 4, 2020.

The cooling room service will be following public health guidelines and implementing measures to protect the health of visitors and staff, including: 

  • Capacity will be limited to 15 people  

  • If there is a lineup of people waiting to use the cooling room, there will be a one-hour limit on people staying in the cooling room 

  • There will be chairs for visitors to rest while they cool down 

  • Chairs will be regularly cleaned 

  • Social distancing will be in place 

  • Masks will be made available to people using the cooling room 

  • Anyone entering the cooling room will be required to use hand sanitizer