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Social Services

Woman, man, and two children sitting together on a couch looking at a tablet

Accessing Social Services

Customer Service

Woman with headphone on sitting a table with others working on a group project.

Strategic Plan

Child sleeping under blanket next to puppy

Children's Services

Person using a clothes iron

Ontario Works

Woman, man, and two children sitting together on a couch looking at a tablet

Housing and Shelter

Man sitting in an audience, looking to the right of the image, with his hand at his face, fingers on lips

Seniors' Services

Supports and Services

Community Supports

Person holding a vegetable in a garden

Food Support

Contact Us

178 Charlotte Street
in the Charlotte Mews
PO Box 4138
Peterborough, ON K9J 8S1

Regular Hours of operation

In-office service:
Monday to Friday 8 a.m. to 5 p.m.

Phone service:
Monday to Friday 8 a.m. to 5 p.m.

T: 705-748-8830
Fax: 705-745-3373
Toll-Free: 1-855-738-3755

Ontario Intake and Benefits Unit:
1-888-999-1142

After Hours Emergencies
705-926-0096
Interactive Voice Response (IVR)
1-800-808-2268

Keep in touch

City of Peterborough's Social Services wants to connect with you.