Community Events Greeter & Guide Volunteer

Position Summary:

As a Community Events Greeter and Guide Volunteer, you will play an important role in ensuring the success of community-focused events by offering friendly support to visitors, assisting with event logistics, and helping maintain a safe, welcoming environment. This role is ideal for individuals who enjoy engaging with the public, have a positive attitude, and are passionate about creating memorable community experiences.

Key Responsibilities

• Greet attendees and provide event information, including layout, schedules, and available services.
• Answer general questions related to the event and venue in a courteous and informed manner.
• Promote a positive, inclusive, and welcoming atmosphere for all guests, participants, and fellow volunteers.
• Support event setup and takedown as needed (e.g., arranging signage, decorations).
• Assist with the distribution and collection of event materials (e.g., pamphlets, forms, surveys).
• Help maintain a clean and safe environment throughout the event by monitoring public areas and reporting any issues to staff.
• Maintain sign-in sheets, checking guest lists, and recording attendance.
• Support staff with basic administrative tasks like, organizing supplies, and assembling event kits or information packages.
• Assist in collecting feedback from participants or distributing post-event surveys.
• Provide support in emergency situations by following established safety protocols and informing event supervisors as needed.

Qualifications:

• Minimum age 13 years or older (Volunteers under 18 must submit a signed consent form from a parent or legal guardian).
• Friendly, approachable, and able to interact positively with diverse community members.
• Strong communication and interpersonal skills, with the ability to listen and respond effectively.
• Basic problem-solving skills and the ability to follow instructions with minimal supervision.
• Comfortable performing light physical tasks (e.g., standing for extended periods, lifting light items).
• Experience volunteering or working at public events is an asset but not required.
• Duties as assigned.
• Vulnerable Sector Screening Check and/or Criminal Record Check may be required depending on the nature of the event.

Additional Information:

Volunteers will be asked to attend a short orientation or training session prior to the event.
Appropriate attire may be required depending on the event (e.g., volunteer T-shirt, name badge, this information will be emailed out prior to the event).

How to Apply

If you are interested in volunteering for one of these exciting opportunities, please submit the Volunteer Application Form and Volunteer Agreement and Waiver to volunteer@peterborough.ca. Selected applicants may be asked to submit a Clear Criminal Record Check and/or Vulnerable Sector Screening.

Contact us for more information:

For more information, please call 705-742-7777 ext. 2179 or email CommunityVolunteers@peterborough.ca