Preparing for an Emergency

Be prepared - plan, evaluate, respond

Emergencies can happen with little to no warning, and while you can’t predict when they will occur, you can prepare for them. Emergency preparedness helps protect you, your family, and your community by reducing stress and improving safety during unexpected events.

Understanding local hazards, making a household emergency plan, and knowing how to respond are key steps that help ensure the wellbeing of you and your loved ones.

By preparing both mentally and physically, you can increase your confidence and ability to handle a real emergency situation. Being prepared can reduce the fear, anxiety and losses that disasters often bring.

No two households are the same. When you're building your household emergency plan, be mindful of everyone in your household. Evaluate the needs of groups like seniors, people with disabilities, children and pets. You can visit the Government of Ontario emergency management website for information and resources on how to build an inclusive family emergency plan.

Family communications plan

During an emergency, phone lines may be damaged and networks could be down. It might be easier to reach someone using text messaging, social media or a phone call. Discuss with your family the ways you will try to get in touch with each other. Identify one or two out-of-town contacts you and your loved ones can call or text to connect and share information. Make sure they live far enough away so they will likely not be affected by the same emergency.

In emergencies, text messages may get through even when phone calls won't connect.

Always keep your communication devices (e.g. cellphone, laptop, tablets) fully charged.

Evacuation plan

In case you are asked to evacuate your home or neighborhood, select two safe locations where you could go. For your nearby option, be aware that the City may identify and direct residents to specific facilities during an emergency, so monitor official instructions as they become available.

Your second location should be farther away, in case the emergency affects a larger area and nearby options are not available. Consider identifying relatives or friends that you can stay with. 

Plan how you would travel to each location, considering different transportation options if roads are blocked or public transit is not running. If you have pets, think of someone who could take them if you have to leave your home, or identify shelters and accommodations that accept animals.

Evacuation route

Make sure everyone in your home knows how to safely exit your home by a main exit and an alternate exit, like a garage or backdoor. If you have mobility issues or a disability, talk to your neighbours or building manager to make special arrangements.

In a fire or other emergency, you may need to evacuate your house, apartment or mobile home on a moment's notice. You should be ready to get out fast.

Develop an escape plan by drawing a floor plan of your residence. Using a black or blue pen, show the location of doors, windows, stairways, and large furniture. Indicate the location of emergency supplies (disaster supplies kit), fire extinguishers, smoke detectors, collapsible ladders, first aid kits and utility shut off points. Next, use a coloured pen to draw a broken line charting at least two escape routes from each room. Finally, mark a place outside of the home where household members should meet in case of fire.

Be sure to include important points outside such as garages, patios, stairways, elevators, driveways and porches. If your home has more than two floors, use an additional sheet of paper.

Practice emergency evacuation drills with all household members at least twice a year.

 

Understanding your options during an emergency will help you to respond more consciously and manage your natural instincts of “fight, flight or freeze.” You may only have a few seconds to evaluate the situation, and in that moment you can ask yourself these types of questions:

  • Should I evacuate?
  • Should I shelter-in-place?
  • Where are the building exits?
  • How do I call for help?

Once you have evaluated the situation and understand your options, you are able to choose how to respond to the emergency in the way that maximizes your safety. Remember:

  • Do not take unnecessary risks.
  • Remain as calm as possible.
  • Make safe and informed decisions.
  • Trust your instincts.

Be prepared

City of Peterborough - Emergency Preparedness Presentation

A helpful emergency preparedness video is now available for community members to review. We encourage you to watch it to learn important tips and guidance on staying safe during emergencies. Feel free to share the video with friends, family, and neighbours to help spread awareness and keep our community prepared.


 

Business Continuity

Emergencies can happen quickly and shut down your staff, power, internet, suppliers, or building. A simple plan helps you keep the most important work going and get back to normal faster. Write down your key services, who is responsible for what, where you can work if your site is closed, backup suppliers, how you will protect and recover your data, and how you will contact employees and customers.

Include options for working from home, paper backups if computers fail, backup power or spare equipment, and a current contact list for staff and key vendors. Planning ahead reduces downtime and costs, helps you meet your obligations, and builds trust. Practice the plan with short drills, train new staff, and update it after real events so it stays useful.

Public Safety Canada provides Business Continuity Planning for Public Safety.

While governments, not-for-profit institutions, and non-governmental organizations also deliver critical services, private organizations must continuously deliver products and services to satisfy shareholders and to survive. Although they differ in goals and functions, Business Continuity Plans can be applied by all organizations.

 


After an Emergency 

Emergencies can be stressful and confusing. Having a plan helps you recover more quickly and lets you assist others.

The dangers associated with an emergency are not necessarily over once the floodwater has receded or the tornado has passed.

Don't visit the incident area. You may hinder rescue efforts. Monitor Alertable and local media reports for when it is safe to return to your home.

Drive carefully and watch for debris, dangling or broken wires and damaged bridges and roads. Report problems to Police or Fire departments.

Use extreme caution. Wait until authorities advise you that it is safe to enter buildings that may have been structurally damaged.

Use only battery-powered lanterns or flashlights to examine your home for damage. Do not use candles or matches. Check for leaking gas pipes in your home. If you smell gas:

  • Immediately open windows and doors
  • Leave the house
  • Turn off the main gas valve
  • Go to another location and notify the gas company, Police and Fire departments
  • Do not re-enter the house unless authorities advise you that it is safe to do so.

If electrical appliances are wet (and you are not wet or standing in water) turn off the main power switch. Then, unplug the wet appliances and let them dry before checking them for visible damage. If there is no damage, reconnect the appliances and turn on the main power switch. If fuses blow when the power is restored, turn off the main power switch again and look for short circuits in your home wiring, appliances and equipment. If a problem still exists, call your utility company.


Tip: Recovery can take time. Seek emotional support if you feel overwhelmed. This can be done through local resources such as Canadian Mental Health Association Haliburton, Kawartha, Pine Ridge offer counselling and crisis lines to help you and your family cope.

Contact Us

City Hall
500 George St. N.
Peterborough, ON
K9H 3R9

Phone: 705-742-7777
Toll Free: 1-855-738-3755
cityptbo@peterborough.ca