- Guide to Accessible Documents
- Planning accessible events so everyone feels welcome
- Guide to Conducting Accessible Meetings and Public Engagement
- Guide to Accessible Festivals and Outdoor Events
- Guide to Accessible Film Festivals and Screenings
- Guide to the Integrated Accessibility Standards Regulation
- Employers' Toolkit: Making Ontario Workplaces Accessible
- The Art of Inclusion: Guide to Accessible Programs within Arts and Cultural Organizations
- AccessAbility: Practical Handbooks on Accessible Graphic Design and Web Design
- Creating an Emergency Preparedness Plan for People with Disabilities
Accessibility Resources and Training
Resources
Training
Please note our training courses are temporarily unavailable due to technical issues. We apologize for the inconvenience.
- Determine what courses are mandatory.
- Launch a course from the Course List.
- Complete the ‘Certify Completion' form at the end of each mandatory course.
Volunteers
- ACS-100 Accessibility Standards for Customer Service
- ACS-101 Focus on the Person, Not the Disability
- IAS-100 General Requirements
- IAS-101 Human Rights Code
Contractors, Consultants, Suppliers
- ACS-100 Accessibility Standards for Customer Service
- ACS-101 Focus on the Person, Not the Disability
- IAS-100 General Requirements
- IAS-101 Human Rights Code
- [other duty specific courses]
City Employees
- ACS-100 Accessibility Standards for Customer Service
- ACS-101 Focus on the Person, Not the Disability
- IAS-100 General Requirements
- IAS-101 Human Rights Code
- IAS-103 Employment Standards
- [other duty specific courses]
- AccessForward has free training modules to help organizations understand Ontario's accessibility laws.
- LinkedIn Learning Training has basic to advanced courses on how to make documents accessible.
Contact Us
City Hall
500 George St. N.
Peterborough, ON
K9H 3R9
Phone: 705-742-7777
Toll Free: 1-855-738-3755
Email Us