Public Works Customer Service Clerk

Department/Division: Public Works/ Municipal Operations
Position: Public Works Customer Service Clerk
Duration: Temporary (July 2025 to March 2026)
Posting #: 25-T-73

Be the voice of Public Works and the bridge between the community and City services. As the first point of contact for the Public Works Division, you will deliver exceptional front-line customer service related to municipal services including roads, sidewalks, parks, forestry, sewers, and solid waste. You’ll respond to public inquiries, track and manage service requests using various electronic databases, and provide administrative support to help ensure the smooth operation of the Division.

Qualifications and Other Pertinent Details:

Completion of a high school diploma, supplemented by college-level courses in office administration or a related field.

Up to two (2) years of related experience, including previous and/or on-the-job training in a similar administrative or customer service role.

Proficiency in word processing, spreadsheets, and database software; experience with presentation software is considered an asset.

Strong verbal and written communication skills, with the ability to interact professionally with the public and internal staff.

Excellent organizational, time management, and problem-solving abilities, with a demonstrated capacity to manage multiple priorities in a fast-paced environment.

Self-motivated with the ability to work independently and as part of a team.

A commitment to delivering high-quality customer service and contributing to a positive team environment.

Salary: $61,497.80-$65,046.80

Application Information:

Qualified applicants are invited to submit 1 file containing a resume and cover letter, quoting file number 25-T-73 on the file as well as in the subject line, no later than 4:30pm on August 1, 2025, to recruiting@peterborough.ca

The City of Peterborough is an organization that strives to embrace the spirit of inclusion, diversity, equity and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's goods, services and facilities. If contacted for an employment opportunity, please advise People & Culture if you require an accommodation.

The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application but advise that only those selected for an interview will be contacted.