Turn on or Turn off Services
There is no charge for this service during normal business hours, unless it is required on a repeat basis; for instance, annually. Please give us 24 hours advance notice for this free service.
- Occasional, during normal working hours: no charge
- Repeat, during normal working hours: $65.00
- Repeat or Annual Service, after hours (except emergencies): actual cost, $165.00 min. charge
Temporary Service Disconnection
A $65.00 fee will apply for customers who wish to have their service disconnected during the winter months. A $65.00 fee will also apply for re-connection of the service. During the months when the water service is off, the applicable Basic Charge will still apply. Once the service is re-connected, Basic and Consumption Charges will resume.
Seasonal Water Meters
Seasonal water meters that service parks, cemeteries and sports fields that are removed in the Fall and re-installed in the Spring will incur the $155 fee for both the installation and removal of the meter. During the months when the meter has been removed, no Basic or Consumption Charges will apply. Once the meter has been re-installed, Basic and Consumption Charges will resume.
Fire Flow Testing Fees
- During non-freezing periods: $335 per test
- During freezing periods: $335 minimum plus time and material
Cross Connection Fees
- Certified Backflow Prevention Device Tester Registration Fee: $100 per year
- Transient Certified Backflow Prevention Device Tester
- Registration Fee: $50 / 30 days
- Test Tag Fee: $25
- Test tags expire 5 years after first being affixed to a backflow prevention device
- Authorized test tags are only available from Water Services.
- Only Registered Testers may purchase test tags
- Late Filing Fees: $100 per report
- Applies to any report that is not submitted within the specified time-period or for any person not renewing their Certified Backflow Prevention Device Tester Registration within 30 days of expiry