Ontario Works

full bike rack

What is Ontario Works?

Ontario Works provides help to those in need residing in the City and County of Peterborough.

To be eligible for Ontario Works you need to:

  • Live in Ontario;
  • Need money right away for food and housing costs;
  • Have assets and income under a certain level. 

Even if you think you might not be eligible, you are encouraged to call and talk to us. We are here to answer all your questions. 

How can Ontario Works help me?

If you are eligible, you'll receive a monthly payment for your basic needs (like food) and shelter costs (like rent). 

The amount of money you will get from Ontario Works will depend on a few things including:

  • Family size;
  • Other income you may be receiving;
  • Your assets (property, investments, other money available to you); and
  • The cost of your housing, heat, and hydro.

 You will also receive drug and dental benefits. There are other things that you may be eligible for; more information on those can be found further down the page.

We can also help you look for a job, find child care, and avoid eviction or utility disconnection.

What's New

MyBenefits

You can now get information about your case, receive e-letters and report any income…  anywhere and on any device.

Visit Ontario.ca/MyBenefits to Sign up today.

Recreation Subsidy for Youth

The City of Peterborough, in partnership with many community organizations, offers subsidy options to those who qualify. Our brochure outlines some of these programs.

Forms

Ontario Works Forms

Direct Deposit Form

Email Consent

Income Statement

Request for Internal Review

Housing Stability Consent Form

Change of Address Form

Our commitment to you

How do I receive my money?

Payments can be deposited directly into your bank account or they can be mailed to you as a cheque. Either way you receive your funds you will also be mailed these items:

  1. A dental card;
  2. An explanation of the cheque (stub)

Ontario Works payments will always come out on the last business day of the month.

Emergency Assistance 

You could also qualify for one time assistance in the event of an emergency even if you aren’t eligible for Ontario works.

Ontario Works benefits

Health Related Benefits

Drug Benefits

You will have the cost of eligible prescription drug covered while your are on Ontario Works.  You can show your Ontario Health card when you’re picking up your prescription at the pharmacy.

Eyeglasses

If you or anyone in your family needs new glasses or their prescription changes, we can help with the cost of glasses.   

Adults are eligible for up $350 for lenses and frames.  Children are eligible for the actual cost of the lenses and fees and up to $125 for the cost of frames.  Your case manager will need a prescription and an eyeglass estimate.

Diabetic Supplies

Supplies like test strips, lancets, and other diabetic supplies can be covered through Ontario Works.  Ask your your worker how to apply for this.

Advanced age item for people 65 or over

If you are 65 or older, you will receive an advanced age benefit added to your assistance.

Medical Transportation

If you frequent medical appointments or out of town medical appointments all travel costs over $15 / month can be covered by Ontario Works.  Make sure that you get verification that you attended the appointment as your case manager will need this to reimburse you. 

Special diets

If you or a family member need extra money for special diet because of a medical condition Ontario Works can help. You can talk to your case manager about getting a Special Diet Application form. You can take this in to to your doctor or dietitian to be filled out.

Extended Employment Health Benefits

If you leave Ontario Works because you're working we can continue your drug and dental benefits for up to 12 months after your file closes.  This will give time for your benefits from work to start, or you can apply for the government of Ontario Trillium Drug program

Please contact your case manager if you have any questions about mandatory benefits.

Children and Families

Dental Coverage for children

Dental check-ups, and other dental services for your child are covered through Healthy Smiles Ontario.  Healthy Smiles is a government-funded dental program children and youth 17 years old and under. You can ask your Case Manager for more details.your dental card to your dentist.

Social Recreation Fund

If your child wants to enrol in camps, sports or other other activities you can access up to $200 per child every year to help with the costs.

Vision Care for children

If your child needs eyeglasses Ontario Works can help with the costs.  Up to $125 dollars is available for the frames and the total cost of the lenses will be covered.  You may be eligible for new lenses if your child's prescription changes.

Eye exams are covered once every twenty four months. You can show your Ontario Health Card and a copy of your OW statement to your optomatrist. 

Social Recreation Fund

 

This benefit provides up to $200 for each dependent child in a calendar year to participate in recreational or social activities.

Childcare and Daycare

If you need childcare to help you in your job search, you can talk to your case manager.

 

  

Please note the items, services and amounts listed are subject to change based on available funding. Any benefit that is issued in a month may be considered an overpayment if it is determined that you are not eligible for basic financial assistance in that month.

Free drop-in services

Norwood – Asphodel-Norwood Township

Mondays, 1 p.m. to 4 p.m.

Asphodel-Norwood Public Library, 2363 County Round 45, Norwood

705-761-7612

Buckhorn – Trent Lakes Township

Mondays, 8:30 a.m. to noon

Buckhorn Public Library, 5 George St., Buckhorn

705-760-4854

Trent Lakes Municipal Office

Mondays, 1 p.m. to 3 p.m. and Fridays, 8:30 a.m. to 2:40 p.m.

Trent Lakes Municipal Office, 701 County Road 36

705-760-4854

Apsley – Apsley Library

Wednesdays, 8:30 a.m. to 3 p.m.

Apsley Library, 175 Burleigh St., Apsley

705-760-4854

Havelock – Havelock-Belmont-Methuen Public Library

Thursdays, 1 p.m. to 4 p.m.

Havelock-Belmont-Methuen Public Library, 13 Quebec St., Havelock

705-875-3794

County Case Worker

If you live in Peterborough County, we can help you with things like:

  • Community Referrals and Supports
  • Employment
  • Child Care
  • Ontario Works Benefits
  • Food and Shelter
  • Transportation

How are we doing?

The provincial government is asking you to take a short online survey to give feedback about your experiences with Social Services and/or the Ontario Disability Support Program.