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Canada Post Service Resumes

While Canada Post mail service has resumed, you may still experience a delay in receiving your December monthly cheque by mail. Please speak with our office if you would like to find out more about Reloadable Payment Cards or Direct Deposit.

Office Hours: Monday to Friday 8 a.m. to 5 p.m.

Contact Us

178 Charlotte Street
in the Charlotte Mews
PO Box 4138
Peterborough, ON K9J 8S1

Regular Hours of operation

In-office service:
Monday to Friday 8 a.m. to 5 p.m.

Phone service:
Monday to Friday 8 a.m. to 5 p.m.

T: 705-748-8830
Fax: 705-745-3373
Toll-Free: 1-855-738-3755

Ontario Intake and Benefits Unit:
1-888-999-1142

After Hours Emergencies
705-926-0096
Interactive Voice Response (IVR)
1-800-808-2268

Keep in touch

City of Peterborough's Social Services wants to connect with you.