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The Social Services Office will close at 12 p.m. on Wednesday, December 24th and re-open on Friday, January 2nd at 8 a.m.

Emergency shelter services remain open. To access emergency shelter services outside of regular business hours or on holidays, call the after-hours service at 705-926-0096.

Contact Us

178 Charlotte Street
in the Charlotte Mews
PO Box 4138
Peterborough, ON K9J 8S1

Regular Hours of operation

In-office service:
Monday to Friday 8 a.m. to 5 p.m.

Phone service:
Monday to Friday 8 a.m. to 5 p.m.

T: 705-748-8830
Fax: 705-745-3373
Toll-Free: 1-855-738-3755

Ontario Intake and Benefits Unit:
1-888-999-1142

After Hours Emergencies
705-926-0096
Interactive Voice Response (IVR)
1-800-808-2268

Keep in touch

City of Peterborough's Social Services wants to connect with you.