Peterborough Memorial Centre Launches Assistive Listening Technology

Peterborough, ON – Peterborough Memorial Centre has launched a new assistive listening solution aimed to enhance the experience of all guests attending live events, especially those who may be Deaf, oral deaf, deafened or hard of hearing. 

Launching on May 22, this new technology will initially support access to commentary and public announcements for people utilizing assistive listening devices or who wish to stream audio to a Bluetooth device. Ongoing enhancements to the system over the coming months will include opportunities for people to tune into game play-by-plays, event specific information, and potentially live audio during concerts.  

“Live events are important and meaningful ways for Peterborough’s residents and visitors to find community with people with shared interests, and ultimately foster a sense of belonging for everyone,” said Peterborough City Councillor and Community Services Co-Chair, Lesley Parnell. 

“We’re excited to see this new assistive technology roll out to the Peterborough Memorial Centre where audiences of different ages and abilities can enjoy moments together,” added Peterborough City Councillor and Community Services Co-Chair, Alex Bierk. 

The launch coincides with the start of the season for the Peterborough Lakers, who play their home opener on May 22, 2025. It also comes in advance of the Women’s Major Series Lacrosse provincial championship, scheduled to take place in the City in August.  

“The Peterborough Lakers are proud to play in a venue that’s making live sports more inclusive and accessible,” said the Peterborough Lakers board chair, Len Powers. “This new assistive listening technology at the Peterborough Memorial Centre will enhance the fan experience and ensure that more members of our community can share in the excitement, energy, and tradition of Lakers lacrosse—starting with our home opener on May 22.” 

Those looking to utilize the technology can do so through the Listen WIFI app on a smartphone (free download from the Apple Store or Google Play), or dedicated receivers, which will need to be pre booked before the event. Once in place, users can stream intended audio during an event (i.e. public announcements) directly to a hearing aid, cochlear implant, or earbuds. 

Assistive listening technology is supported through the City of Peterborough 2024-28 Accessibility Plan which aims to foster accessibility and inclusion across municipal services, systems and spaces. Assistive listening technology is currently in place across City facilities including at Social Services, the Peterborough Transit terminal, Service Peterborough at City Hall, Peterborough Public Library, Art Gallery of Peterborough, and the Peterborough Provincial Offences Court Administration Office.  

This new technology launches in advance of National AccessAbility Week, May 25 – 31, 2025, a week-long celebration of the contributions and leadership of persons with disabilities in Canada, the work being done to remove barriers, and ongoing equity and inclusion efforts. 

For upcoming events, including Peterborough Lakers ticket sales, visit MemorialCentre.ca, subscribe to PMC Scoop, or follow Peterborough Memorial Centre on Facebook and Instagram.