Customer and Membership Services

full bike rack

Looking for support? Connect with Recreation Services in person, over the phone or through email.

Contact Recreation Services
Recreation Services is located at the Peterborough Sport & Wellness Centre at 775 Brealey Drive. For general inquiries email rec@peterborough.ca. Customer Service Representatives are available 7 days a week at 705-742-0050 during the following operational hours:

Hours of Operation

The Sport & Wellness Centre is open the following hours, except statutory holidays:

September 5 to December 17

  • Monday through Friday: 6 a.m. to 11 p.m.
  • Saturday and Sunday: 6 a.m. to 5 p.m.
  • Thanksgiving Monday, October 10: 6 a.m. to 2 p.m.

Customer Service Representatives are always available to support. However, the recreation program, services and management team works varying hours and may not be on site. Please email staff directly prior to coming in to the Centre if you are looking to meet with someone. 

Customer service contacts
Customer services staff information
Position Contact Name Phone Extension
Customer Service Representatives rec@peterborough.ca 705-742-0050
Assistant - Customer Service, Membership and Marina Angela Bullock 705-742-7777 ext. 1836
Coordinator - Customer and Membership Services Michelle House 705-742-7777 ext. 2203
Facility bookings and permitting contacts
Facility bookings staff information
Position Contact Name Phone Extension
 Facility Booking Team Contact  Permitting@peterborough.ca
705-742-7777 ext. 1873
 Assistant - Facility Bookings  Katie Crowe 705-742-7777 ext. 1873
 Special Events & Outdoor Permitting  Stephanie Fraser 705-742-7777 ext. 1826
Recreation program contacts
 
Position Contact Name Phone Extension
Assistant - Recreation Programs Aaron Kolodziejczak 705-742-0050
Program Coordinator - Aquatics & Public Skate Programs Andrea Pade 705-742-7777 ext. 2208
Program Coordinator - Child, Family & Day Camps Candace Buchanan 705-742-7777 ext. 2206
Program Coordinator - Sport & Fitness Programs Jennifer Bell 705-742-7777 ext. 2207
Program Coordinator - Youth Kelly Elliott 705-742-7777 ext. 2213
Recreation admin and management contacts
Recreation administration and management staff information
Position Contact Name Phone Extension
Administrator - Recreation Services Cari-Anne Borrmann 705-742-7777 ext. 1827
Coordinator - Recreation Development & Planning Chelsey Gray 705-742-7777 ext. 1834
Coordinator - Ontario 55+ Summer Games Ellen Stewart 705-742-7777 ext. 1805
Assistant Manager - Programs, Partnerships & Operations Heather Stephens 705-742-7777 ext. 2255
Recreation Division Manager Rob McAulay 705-742-7777 ext. 2204
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Join us! How to sign up

Learn how to sign up for membership, purchase passes and register for programs.

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Membership and passes

Recreation Services makes membership affordable. We are committed to providing quality services at affordable rates. We can help you find a membership or multi-pass that suits your needs.

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Online services and forms

Complete a member change request, rent a facility, or request a program withdrawal.

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Projects and consultations

Explore Recreation Services current projects and open consultations.

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Subsidy programs

A number of subsidy programs and discount opportunities are available to make recreation programs and memberships affordable for everyone. 

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Policies and procedures

View program, membership, facility booking, and customer service policies.

Provide your feedback

We want to hear from you. Complete a feedback form by clicking on the link below.

Feedback form

A.P.R.A.C.

The Arenas, Parks and Recreation Advisory Committee was established to advise and support the Arenas, Public Works and Recreation Divisions on matters relating to arenas, parks, urban forestry, horticulture, open spaces, recreational use of trails, and recreational facilities, programs and services.

Learn more about APRAC