Transit fares and parking fees will resume on Monday, August 10

full bike rack

Downtown Peterborough

Peterborough Transit

Peterborough Transit will resume collecting fares starting Monday, August 10, 2020. For the safety of customers and employees, fare collection has been temporarily paused since March as part of the City’s COVID-19 pandemic response.

Protective measures like driver barriers and mandatory face coverings have been put in place so that customers can safely board at the front doors and pay fares.

Cash fare will be accepted on the bus. The Peterborough Transit Terminal sales location will be available for cash, debit and credit purchases starting August 4, 2020 with operating hours for the customer counter from 8:30 a.m. to 8 p.m., Monday to Saturday, and 9 a.m. to 4 p.m. on Sunday.

The Lansdowne Place sales location will be available for debit only purchases of Transit passes starting August 10, 2020.

Peterborough Transit is also introducing a new touchless fare payment for customers with smartphones. Customers can load payments before they go with the HotSpot App available through Apple App Store and Google Play.

“We know this has been a difficult time and as part of its commitment to social responsibility, for the first four months HotSpot is waving its membership fee for its app for this service,” said Councillor Kemi Akapo, Transportation Co-chair.

A Peterborough Public Health directive requires public transit to make it mandatory to wear a face covering when riding the bus effective August 1, 2020. Customers are asked to respect that not all customers are able to wear face coverings and there are exemptions under the Public Health directive.

Transit drivers will not need to wear a face covering when they are behind the protective barrier around the driver’s seat on a bus.

Peterborough Public Health provides information on the mandatory face covering directive, including details on exemptions and frequently asked questions as well as a form to report mandatory mask issues, at peterboroughpublichealth.ca.

Customers entering the Peterborough Transit Terminal customer service area are required to wear face coverings. The number of customers inside the customer service area will be limited to support physical distancing. Seating and washrooms in the customer service area at the terminal remain closed.

Municipal parking

Paid parking for municipal on-street and surface lot parking in the central area will resume on Monday, August 10, 2020.

The City of Peterborough temporarily paused paid parking for municipal on-street and surface lot parking in March as part of its response to the COVID-19 pandemic.

As the community moves into Stage 3 of the Province’s Reopening Framework, more activities are resuming, increasing demand for parking and the need for turnover in these parking spaces. Parking fees help pay for the monitoring and regulation of parking services to keep that healthy turnover in parking spaces.

There are about 385 on-street parking spaces, 400 spaces in municipal lots, and almost 1,200 spaces in parking garages in the central area. There is one-hour free parking in municipal parking garages as well as free parking after 6 p.m. and all day on weekends and holidays at municipal on-street parking, surface lots, and parking garages.

Residents and visitors are reminded to use hand sanitizer or wash your hands before and after using the pay-and-display machines and parking meters.

The City also offers a parking app service through HotSpot Parking for paying for parking at all its surface lots, parking garages and on-street parking. The app can be downloaded to smartphones from the Apple App Store and Google Play. HotSpot Parking has a monthly membership fee of $2 or users can sign up for $20 for a year for use of the app. It includes features such as:

  • Pay for parking without touching parking meters or pay-and-display machines
  • Notification when paid time at parking meters is close to expiring
  • The option to add more time up to the maximum for the space
  • The option to cancel a parking session early and be refunded for any unused time

For more information on municipal parking services, including a map with the locations of the parking lots and parking garages, please visit peterborough.ca/parking.

For an up-to-date listing of municipal services affected by the COVID-19 emergency, please visit www.peterborough.ca/COVID19.

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For further information, members of the media are invited to contact the undersigned:

Brendan Wedley, Manager of Communication Services

City of Peterborough

705-742-7777 ext. 1636