Peterborough Transit launches new pilot program on-demand transit service

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Peterborough Transit passenger

Peterborough, ON - Starting Wednesday, March 30, 2022, Peterborough Transit will introduce a new on-demand transit service called PTBOnDemand as part of a pilot program located in the City’s east, southeast and downtown areas.

Using software from Via Transportation, on-demand transit is a ride-share service that allows transit vehicles to adjust routes and times depending on the requests received from customers each day. It is an intuitive, flexible and customer-friendly service.

On-demand trips will carry customers from the nearest bus stops available to service their pick-up and drop-off requests, regardless of the route taken. The on-demand service will use existing bus stops, plus some additional roads and stops in the operating area to make it more convenient.

Customers can download and use the new PTBOnDemand app on their smartphone or access the service by calling 705-745-5801 to book trips. Riders using the app will be able to track the real-time location of their vehicle and receive updates on when they will be picked up and dropped off.

During the pilot, Peterborough Transit will introduce the new Pink Community Bus serving the following areas:


  • East of Aylmer Street between Simcoe Street and Lansdowne Street.
  • North of Lansdowne Street between Aylmer Street and River Road.

East City

  • South of Hunter Street between Burnham Street and Ashburnham Drive.


  • Ashburnham Drive between Hunter Street and Otonabee Drive, including the Walker Avenue community to the east.
  • Willowcreek Plaza community along Lansdowne Street.

Southeast - Otonabee

  • Otonabee community including Collison Avenue and Middlefield Road areas.

The Pink Community Bus will operate from 9 a.m. to 5 p.m. weekdays and Saturdays, and from 10 a.m. to 5 p.m. on Sundays and holidays.

Trips on the Pink Community Bus will be free from March 30 until April 30, 2022. Regular fares still apply to ride on all other transit routes. Starting May 1, 2022 regular fares will apply to ride on the Pink Community Bus and transfers to other routes will be available and accepted.

For additional information about PTBOnDemand or the Pink Community Bus, please visit the Transit On-Demand webpage or call 705-745-0525.

Regular Peterborough Transit routes and Accessible Van Service will continue to operate as usual.

Additional information is available on the Peterborough Transit website