Member Services

full bike rack

Online services for members

Welcome, members! Find out the latest information on the Centre, provide feedback, complete member requests and more. Want to receive email updates about the Centre? Email us and request to be added to our communication list.

We want to hear from you. Provide your feedback at any time by clicking on the link below.

Member Feedback Form

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Online Account

Members have access to an online account that provides payment history, access to receipts, and online registration into our specialty programs. If you are logging in for the first time, call our Customer Service Representatives at 705-742-0050 who will ensure your online account is linked to your membership. 

Sign in

Member Registration and Discounts

Get the most out of your membership! Did you know? Certain memberships include early registration and discounted rates into our specialty registered programs.

Adult Memberships receive 50% off and get to register early into specialty fitness classes such as Tai Chi, and adult swim programs like Fitness Swimmer. 

Family/One Adult Family Members get to receive all the benefits of an adult membership, plus early registration and 50% off children's day camps and swimming lessons.

Child Memberships allows early registration into programs for the child's age group.

Visit our How to Register page for all of our upcoming member registration dates.

Member Schedules

View our weekly drop-in schedules for fitness, drop-in sports, child and youth, and public swimming. 

Member Schedules

Member Hold Requests

Members are able to place their membership on hold for a minimum of 1 to 3 consecutive months, once per calendar year.

Membership Holds

Hold requests can be done online by completing the form below. Please note that requests are due at least 10 days before the first day of the month in which you would like your membership to be placed on hold. Final dates to request holds are listed in the chart below. Requests submitted after the deadline will not be completed.

If you or a family member have received a member discount on a registered program, your membership must remain active to maintain the discount. Otherwise, the outstanding amount will be owed.

Hold request deadlines
Month in which the hold begins Deadline to submit hold request
January December 22
February January 22
March February 19 
April March 22 
May April 21 
June May 22 
July June 21 
August July 22 
September August 22 
October September 21 
November October 22 
December November 21 

Member Termination Requests

If you are looking to cancel your membership with the Peterborough Sport & Wellness Centre, please review the following information and complete the online termination request form.

Membership Termination

Termination requests can be done online by completing the form below. Please note that requests are due at least 10 days before the first day of the month in which you are requesting your membership to be terminated. Final dates to request terminations are listed in the chart below. Requests submitted after the deadline will not be completed.

If you or a family member have received a member discount on a registered program, your membership must remain active to maintain the discount. Otherwise, the outstanding amount will be owed.

Termination request deadlines
Month in which the termination begins Deadline to submit termination request
January December 22
February January 22
March February 19 
April March 22 
May April 21 
June May 22 
July June 21 
August July 22 
September August 22 
October September 21 
November October 22 
December November 21