Storm Response

full bike rack

Mayor Diane Therrien declared a municipal state of emergency following the severe windstorm that ripped through Peterborough and much of southern Ontario on May 21, 2022.

The storm caused extreme pressure on City of Peterborough public works, forestry, and waste collection services. Crews are doing their best to address storm damage and respond to the increased volume of material.

City crews prioritize requests for service related to downed trees along streets and sidewalks. With the extent of the damage, there is a significant backlog. Residents are asked to refrain from calling more than once to report a location. Requests are logged and prioritized.

Locations of downed trees on streets and public boulevards can be reported online at peterborough.ca/reportanissue or by calling 705-745-1386.

Contact phone numbers:

  • General inquiries - 705-742-7777
  • Public Works (e.g. fallen trees on streets and sidewalks) - 705-745-1386
  • Social Services - 705-748-8830

To receive notification on any updates to the information on our Storm Response activities as post on this page, please use the "Subscribe to this Page" service through the link on the right side of the page.

Parks and Trails

City of Peterborough parks and trails were closed to the public following the devastating windstorm on May 21, 2022.

The following parks/fields remain closed at this time for usage and permitted activities:

  • Blodget
  • Dixon
  • Franklin and Hilliard
  • Giles
  • Glenn Pagett
  • Hamilton
  • Hastings
  • Meadowvale
  • Oakwood
  • Redwood
  • Sherbrooke Woods
  • Victoria Park

Residents are strongly urged to respect park closures and to stay away from trees, on public and private property, until the condition of the trees can be assessed and any necessary remediation work is completed as trees and limbs have continued to fall due to damage from the storm on May 21, 2022. As incoming inclement weather approaches with higher winds, a tree that may appear to be safe could have structural damage that poses a risk.

Inspections are underway in City parks and trails. Jackson Park and Sherbrooke Woods sustained substantial damage to treed areas.

Green waste collection and drop-off locations

Curbside green waste collection

There is no limit on the quantity of green waste that can be placed at the curb through the City's regular green waste collection service; however, it must be put out within guidelines on sizes and weights to allow crews to handle the material. Due to the high amount of material, collection may be delayed.

Green Waste includes brush, branches, hedge and tree trimmings, grass clippings, leaves, house and garden plants, trimmings, and small quantities of sod (within weight limits).

All brush and branches must be tied in bundles up to one metre (three feet) in length and 30 centimetres (12 inches) in diameter, weighing no more than 23 kilograms (50 pounds). Larger size items cannot be loaded into the collection vehicle.

Stumps, soil and stones are not accepted through the green waste collection.

Temporary green waste drop-off site on Kennedy Road

A temporary green waste drop-off location for trees and brush resulting from the storm was open daily at 425 Kennedy Rd. starting on Saturday, May 28, 2022 until the end of day on Sunday, June 19, 2022.

Green waste drop off at landfill on Bensfort Road

As an alternative to curbside collection, the City accepts green waste at the Bensfort landfill. The City is temporarily not charging a fee for dropping off at the landfill green waste that was generated by the storm, until June 30, 2022. The regular fee for green waste drop off at the landfill is $7 for 100 kilograms or less of material or for $95 per tonne.

For green waste collection questions, please call 705-745-1386.

Special green waste curbside collection

A special curbside green waste collection to collect debris from the storm on May 21, 2022 that is too large for the City’s regular green waste collection service is now underway.

The timing for collection will be based on the availability of resources to deploy. Residents should put green waste debris to the curbside for collection.

Residents are asked to not create sight line issues for pedestrians and motorists when placing debris curbside, and to avoid blocking sidewalks or restricting the roadway in any way.

When the special green waste collection service is completed, residents can use the City’s regular green waste collection service or they can take green waste to the landfill on Bensfort Road.

Garbage and recycling

For the waste collection periods of May 24-27 and May 31-June 3, the City adjusted its garbage collection guidelines to allow one extra garbage bag or one extra garbage can (lift) to be put out for collection for each household, increasing the limit to three from two, to accommodate the disposal of spoiled food due to the extended power outages.

A lift is:

  • 1 plastic garbage bag no greater than 66 centimetres by 90 centimetres and a maximum of 23 kilograms (50 pounds) in weight;
  • 1 garbage can no greater than 125 litres (30 gallons) with side handles and a lid and 23 kilograms (50 pounds) in weight; or
  • 1 item less than 1 metre (3 feet) in length and 23 kilograms (50 pounds) in weight.

Peterborough residents may also take garbage directly to the landfill at 1260 Bensfort Rd. during operating hours of Monday to Friday, 8 a.m. to 4:45 p.m. and Saturday 8 a.m. to 3:45 p.m. Standard tipping fees apply.

For garbage collection matters, please call 705-745-1386.

For general waste management related questions, please call 705-742-7777, ext. 1657.

While the garbage collection limit adjusted for the storm response, the City asked that residents please separate out recyclable materials before throwing out food waste. There is no limit on the amount of recyclables that can be put out for collection each week. Recyclable materials can also be taken to the Recycling Depot on Pido Road at no charge, 24 hours a day, seven days a week.

Tree removals

City trees

In the interest of preserving as much of our tree canopy as possible, City crews are prioritizing requests for service related to downed trees along streets and sidewalks. Trees that have failed or pose an imminent safety concern will be prioritized. With the extent of the damage, there is a significant backlog. Residents are asked to refrain from calling more than once to report a location. Requests are logged and prioritized. City trees damaged by the storm will be inspected; trees that are structurally compromised or can no longer be maintained in safe condition will be removed. The City will remove a tree on City Property when it is determined that damage is severe, and it is no longer viable to maintain the tree. Clean up and removal of trees located in the boulevard and City road allowance may take several days to be cleaned up while trees in parks will require additional time.

Storm damaged trees on private property

The City’s urban forest tree canopy has been impacted by the May 21, 2022 “Derecho” storm. It is very important for the City to obtain as much information as possible from the public about private trees so that the City can quantity the loss of trees and help shape current and future Urban Forestry programs to maintain and grow the community’s urban forest tree canopy.

The City’s Tree Removal By-law requires an owner of property to secure a permit to cut down (“destroy”) and to remove a tree. Any healthy trees and public trees remain protected from injury or destruction under the Tree Removal Bylaw 21-074.

Many trees have been uprooted, split or entirely knocked down, effectively destroying those trees, or trees are injured and damaged to a point that they are not safe to be maintained. For a limited time frame, until June 20, 2022, the City is temporarily waiving the requirement for a permit to remove private trees under the following conditions:

  1. The tree(s) have been destroyed or injured and cannot be made safe as a result of the May 21, 2022 storm.
  2. The tree has been inspected by a licensed and insured tree service provider.
  3. The Arborist has determined the tree has been “destroyed” for the purposes of the Tree Removal Bylaw.
  4. That the Licensed Tree Provider send an email to treebylaw@peterborough.ca, including photos of the tree, the property address, tree species information including diameter, and provide the physiological and structural condition of the tree preferably prior to removing the tree or as soon as possible after removing a tree.

Assessing a tree’s condition is a very technical activity. Using a licensed tree service provider helps maintain as many existing healthy trees wherever possible.

The City will not maintain or remove a private tree destroyed by the storm. Maintenance and the removal of a destroyed private tree is the responsibility of the property owner. The City will not inspect private trees damaged by a storm. It is recommended that you seek a Licensed Tree Service Provider or Certified Arborist to assess the condition of your trees on your property.

If you feel that a tree, or part of a tree, situated on a neighbouring property is at risk of falling you should stay away from the area and immediately advise the property owner so that they may address the situation.

The City provides curbside green waste collection that allows for unlimited amounts as long as the material meets certain size and weight requirements to allow for its collection and transportation. Brush and branches must be tied in bundles up to one metre (three feet) in length and 30 centimetres (12 inches) in diameter, weighing no more than 23 kilograms (50 pounds). Larger size items cannot be loaded into the collection vehicle. Stumps, soil and stones are not accepted through the curbside green waste collection.

The City is also providing a temporary green waste drop-off location for trees and brush resulting from the storm. The site at 425 Kennedy Rd. is open 7:30 a.m. to 4:30 p.m. daily. There is no fee to dispose of storm-related green waste at the temporary drop-off location.

As an alternative to curbside collection and the temporary drop-off location, the City accepts green waste at the Bensfort landfill at a fee of $7 for 100 kilograms or less of material or for $95 per tonne for the entire load.

For green waste collection questions, please call 705-745-1386. 

Team Rubicon

Applications are currently closed to request assistance from Team Rubicon Canada. The volunteer group is in Peterborough to assist eligible property owners with tree and green waste clean-up as part of storm recovery efforts following the May 21, 2022 windstorm. 

Team Rubicon Canada is a registered charity and volunteer-based disaster response organization that sends skilled disaster response teams into areas requiring assistance. The teams are made up of Canadian Military veterans, first responders and passionate civilians who have the expertise and specialized equipment to quickly assess damage to properties and put together a safe work plan at no cost to homeowners.

Safety - including food safety information

The City strongly encourages residents to stay away from trees in parks and on trails. Assessment of damage continues. Damaged trees may not yet be identified or addressed, which may be hazardous with limbs that may fall. The cleanup following the storm is ongoing and it will take some time for crews to move throughout all of the City’s parks and trails.

Emergency services urge residents to only use 9-1-1 for emergencies. They are experiencing a higher-than-normal volume of non-emergency calls to 9-1-1.

Peterborough Public Health has issued information on household food safety, sharing that a household fridge that is left closed will typically keep food cold for only 12 to 24 hours – after this period, some food will begin to spoil and other food will be unsafe to eat. The Peterborough Public Health information is posted at peterboroughpublichealth.ca.

Peterborough Fire Services reminds residents that open air burning with wood is not permitted in the City. Only outdoor fire appliances that burn propane or natural gas are permitted. Chimneys and other wood-burning devices are not approved.

Residents are asked to refrain from raking green waste, including leaves and branches, into the streets as they are a hazard to cyclists and vehicles using the road, and it may block catch basins, which could lead to local flooding.

Peterborough Fire Services urges residents to be extremely careful when using candles. Please follow the following guidance:

  • Buy good quality candles that are smoke-free and drip-free.
  • Secure candles in a sturdy holder in a location where they can't be knocked over.
  • Place a glass shade or hurricane chimney over candles.
  • Make sure lit candles are kept out of the reach of children and pets.
  • Keep all combustible materials, including decorative items and wreaths, away from lit candles.
  • When you go out, blow out.  Always blow out candles before leaving the room.

Community food programs

Community agencies continue to provide food programs, including:

  • Salvation Army, 219 Simcoe St., takeaway breakfast, 9 a.m. to 10 a.m., Monday through Friday
  • One Roof Community Centre, 99 Brock St., take away lunch, 1 p.m. to 2 p.m.
  • Kawartha Food Share continues to support its member food banks that are operating throughout the community
  • Community Care meals program

Ontario Works and Ontario Disability Support Program clients may contact Social Services either in person at the Social Services office on Charlotte Street or their case worker by phone or email.

Hydro One - reporting power outages and power outage updates
To report a downed power line call Hydro One at 1-800-434-1235 or report it online at https://www.hydroone.com/. It is critical to stay at least 10 metres back from a fallen power line, even if it does not appear to be live. 

Hydro One customers can report their outage by texting 92887 (WATTS), online, through the company’s outage map and app, or by calling 1-800-434-1235. An estimated time of restoration will be assigned to each outage as damage is assessed. Customers can view the current status of their outage here.