Social Assistance Application

full bike rack

How can I apply?

Eligibility for Ontario Works

Ontario Works provides help to those in need residing in the City and County of Peterborough.

To be eligible for Ontario Works you need to:


  • Live in the City or County of Peterborough
  • Need money right away for food and housing costs
  • Have assets and income under a certain level. 


Even if you think you may not be eligible you are encouraged to call and talk to us. We are here to answer all your questions. 

What do I need to apply?

Whether you apply online, in person or over the phone you should have as many of these items as possible for each person in your family:

  1. Social insurance number;
  2. Health card number;
  3. Proof of identity and date of birth, like birth certificates;
  4. Employment history/information, like your record of employment or tax information;
  5. Income information like paystubs and asset information like bank accounts;
  6. Shelter costs like rent receipts and utility bills.

If there are things on this list that you can't get right now, don't worry.  Feel free to phone the office for an application anyway.

Application package

At your first appointment, you will receive a package with helpful documents.

Application package and other helpful information



Information Sheets

More Helpful Information



Information Sheets

Apply by phone

Call 705-748-8830 to speak with someone who can take you take you through the application or book an appointment for you.  Please have a half hour available for this call.

If your call is not answered, leave a message with your name and contact information and you will be contacted.

Apply in person

Visit us at 178 Charlotte St. You can use a phone at the office or may be able to meet with someone in person

Apply online

The online application for Ontario Works is available 24/7. Please call us if you have any questions as you complete the application.

Apply Online - Ontario Works

If you need one-time emergency assistance you can apply online using this link 

Apply Online - Emergency Assistance