Preparing for an Emergency

Family Communications Plan

During an emergency, phone lines may be damaged and networks could be down. It might be easier to reach someone using text messaging, social media or a phone call. Discuss with your family the ways you will try to get in touch with each other. Identify one or two out-of-town contacts you and your loved ones can call or text to connect and share information. Make sure they live far enough away so they will likely not be affected by the same emergency.

In emergencies, text messages may get through even when phone calls won't connect.

Always keep your communication devices (e.g. cellphone, laptop, tablets) fully charged.

Evacuation Plan

In case you are asked to evacuate your home or neighbourhood, select two safe locations where you could go in that situation. One should be nearby, like a library or community centre. The other should be farther away, in case the emergency affects a large area.

Plan how you would travel to the safe locations. If you have pets, think of someone who could take them if you have to leave your home.

Evacuation route

Make sure everyone in your home knows how to safely exit your home by a main exit and an alternate exit, like a garage or backdoor. If you have mobility issues or a disability, talk to your neighbours or building manager to make special arrangements.

In a fire or other emergency, you may need to evacuate your house, apartment or mobile home on a moment's notice. You should be ready to get out fast.

Develop an escape plan by drawing a floor plan of your residence. Using a black or blue pen, show the location of doors, windows, stairways, and large furniture. Indicate the location of emergency supplies (disaster supplies kit), fire extinguishers, smoke detectors, collapsible ladders, first aid kits and utility shut off points. Next, use a coloured pen to draw a broken line charting at least two escape routes from each room. Finally, mark a place outside of the home where household members should meet in case of fire.

Be sure to include important points outside such as garages, patios, stairways, elevators, driveways and porches. If your home has more than two floors, use an additional sheet of paper.

Practice emergency evacuation drills with all household members at least twice a year.

Nutrition and food storage advice

In a crisis, it will be vital that you maintain your strength. So remember:

• Eat at least one well-balanced meal everyday.
• Drink enough liquid to enable your body to function properly (two quarts a day)
• Take in enough calories to enable you to do any necessary work.
• Include vitamin, mineral and protein supplements in your stockpile to assure adequate nutrition.

Special considerations to keep in mind

As you stock food, take into account your family's unique needs and tastes. Try to include food that they will enjoy and that are also high in calories and nutrition. Foods that require no refrigeration, preparation or cooking are best.

Individuals with special diets and allergies will need particular attention, as will babies, toddlers and the elderly. Nursing mothers may need liquid formula, in case they are unable to nurse. Canned dietetic foods, juices and soups may be helpful for the ill or elderly.

Make sure you have a can opener and disposable utensils. And don't forget non-perishable foods for your pets.

How to store your short-term stockpile

Keep canned foods in a dry place where the temperature is fairly cool, but not below freezing. To protect boxed foods from pests and extend their shelf life, store the boxes in tightly closed cans or metal containers.

Rotate your food supply. Use foods before they go bad, and replace them with fresh supplies, dated with ink or marker. Place new items at the back of the storage area and older ones in front.

Your emergency food supply should be of the highest quality possible. Inspect your reserves periodically to make sure that there are no broken seals or dented containers.

Storage tips

• Keep food in the driest and coolest spot in the house – a dark area if possible.
• Keep food covered at all times.
• Open food boxes or cans carefully so that you can close them tightly after each use.
• Wrap cookies and crackers in plastic bags, and keep them in air-tight containers.
• Empty opened packages of sugar, dried fruits and nuts into screw-top jars or air-tight cans to protect them from pests.
• Inspect all food containers for signs of spoilage before use.

How to cook if the power goes out

For emergency cooking you can use a fireplace, or a charcoal grill or camp stove out-doors only.

You can also heat food with candle warmers, chaffing dishes and fondue pots.

Home emergency kit

Include enough supplies for a minimum of 72 hours:

• Water
• Non-perishable food (i.e. peanut butter, crackers, energy bars)
• Can opener and eating utensils
• Flashlight and extra batteries
• Radio and extra batteries, or crank-radio
• First-aid kit
• Whistle
• Medication (three day supply) and items for special needs (i.e. hearing aid batteries)
• Cash and some change
• Clothes and comfortable shoes for every member of your family
• Copies of important documents (i.e. identification, passports, health cards, insurance policies)
• Mobile device charger
• Plastic sheeting and duct tape
• Filter mask or cotton t-shirt
• Matches in a waterproof container
• Household bleach
• Wipes, garbage bags, plastic ties
• Sleeping bags or blankets for each family member

Car emergency kit

• First-aid kit
• Non-perishable food (i.e. trail mix, energy bars)
• Water
• Blanket
• Extra clothing and shoes (i.e. hat, mitts, coat, boots)
• Seatbelt cutter
• Small shovel, scraper and snowbrush
• Sand, salt or kitty litter
• Antifreeze / windshield washer fluid
• Tow rope
• Jumper cables
• Fire extinguisher
• Warning light / road flares
• Wind-up flashlight
• Whistle
• Copy of your emergency plan and important documents

Active shooter or weapon

Surviving a situation that involves an active shooter or someone with a weapon depends on you taking action.

Plan

• Always be aware of your surroundings.
• Notice the location of exits. Whether you are familiar with a building, or just visiting a building, always look for multiple ways out.
• Seek shelter and lockdown (link to terminology page). Think of where you would take cover or hide if you could not leave the building and how you would keep the assailant out of your area (i.e. lock a door, barricade a door with heavy furniture, close blinds on windows so the assailant cannot see you, etc.)
• Think of what you might need (food, water, medication) if you have to stay in one location for an extended period of time. In a situation like an active shooter, you may need to stay in lockdown for many hours while police deal with the assailant.

Evaluate

Situations happen quickly, so you must think fast about what you need to do to get yourself and others to safety. Consider:

• Location: Where are you in relation to the incident? Are you in the area where the incident is taking place, outside, or in another part of the building? Your location affects your choices.
• Is it safe to evacuate?
• Where would I hide and lockdown, if I could not evacuate safely?
• If my life depended on it, would I take aggressive action (fight) against the assailant?
• What can I use to defend myself?

Respond

1. Run (evacuate), Hide (lockdown), or as a last resort, Fight (take aggressive action against the assailant).
2. Call 9-1-1 when it is safe to do so.
3. If indoors, and you are being asked to lockdown, find a safe place to hide. Lock the doors. Clothes the blinds. Stay away from windows and doors. Turn your cell phone to silent mode. Remain quiet. Stay in lockdown until the Police arrive, and then follow their instructions.
4. If outdoors or a safe distance away from the assailant, run away from the affected area. Do not stop until you are a safe distance away from the assailant and can seek shelter in another building.
5. If you are in the immediate area of the assailant and you cannot get yourself to safety, take aggressive action toward the assailant. If possible, work with others to attack the assailant with a heavy object, cause a commotion by yelling and throwing items at the assailant, etc.
6. At all times, trust your judgment.

Bomb threat

Plan

It is important to read through this information today so that if you are ever confronted with this situation, you will know what to do to keep you, your family or your colleagues safe. You may not have this information near you at the time, but you will remember and recall what you are reading now.

Evaluate

If you receive a bomb threat, do not assume it is a joke, prank or hoax. Respond immediately. Use the Bomb Threat Telephone Procedures Form to record information.

Respond

Remain calm; try to get someone's attention to listen in on the call; and obtain as much information from the caller:

1. When is the bomb going to explode?
   1. Where is it?
   2. What does it look like?
   3. What will cause it to explode?
   4. Why did you place the bomb?
2. If you have caller I.D., write down the number that is displayed. Remember:
   1. Woman's or man's voice?
   2. Approximate age?
   3. Accent?
   4. Tone of voice?
   5. Background noise?
3. Notify police by calling 9-1-1. Provide the following information:
   1. Location of the emergency (building, floor number, room number)
   2. Nature and extent of the emergency
   3. Your name and a telephone number to reach you
   4. Follow the instructions of emergency personnel

Fire, smoke, explosion

Please refer to Peterborough Fire Services.

Flooding

A prolonged rainfall over a number of days, a large amount of rainfall in a short period of time, or a spike in warm temperatures causing rapid ice and snowmelt can cause rivers and streams to overflow their banks. These conditions can also cause roadways and properties to flood. You can find more information on our website page for flooding.

Environment Canada and Otonabee Conservation issue flood messages for Peterborough:

Flood Watch – means a flood is possible in the area

Flood Warning – means that flooding is about to happen or is already happening in the area

Flash Flooding – means a rapid rising of flood waters that is usually caused by a large amount of rainfall in a short period of time that cannot be absorbed by the ground or storm sewer system fast enough.

Hazardous material spill

• Call 9-1-1 to report a hazardous materials spill.
• Alert others nearby of the problem and safely leave the immediate area.
• Refer to Material Safety Data Sheets (M.S.D.S.) for details about the chemical.
• If the spill is at your home or in your workplace, arrange to meet Emergency Responders to discuss the affected area, safe entry procedures, and any other hazardous or unknown conditions.
• Follow instructions of Emergency Responders.

Nuclear emergency

A nuclear emergency occurs when there is an actual or potential hazard to public health, property, or the environment from ionizing radiation whose source is a major nuclear installation within or immediately adjacent to Ontario. Such a hazard will usually be caused by an accident, malfunction, or loss of control involving radioactive material.

The City of Peterborough has been designated as a Host Municipality for the citizens of Durham Region, in the event of a nuclear emergency at the Darlington and Pickering Nuclear Generating Stations.

You can visit preparetobesafe.ca to find more information on nuclear emergency preparedness.

Provincial Nuclear Emergency Response Plan

Darlington Nuclear Generating Station Implementing Plan

Pickering Nuclear Generating Station Implementing Plan

Shelter-in-place

Plan

Shelter-in-place means finding a safe location indoors and staying there until you are given an “all clear” or told to evacuate. You may be asked to shelter-in-place due to a chemical or radiological concern or other hazard.

Plan ahead for this type of situation by identifying a safe location in your home / workplace, etc. The safe room should be away from exterior doors, windows and walls if possible. If you cannot find a safe interior room, have materials on hand, such as plastic and duct tape to seal around doors and windows.

Think of what you might need in the safe room, (i.e. water, food, medication, phone charger, radio or internet access to monitor the situation and obtain up to date emergency information, etc.) if you had to shelter-in-place for several hours.

Label shut-off switches for H.V.A.C. systems and include written instructions if necessary. Ensure family members, employees, etc. know how to shut down these systems if it is necessary in the event of an emergency.

Respond

• Stay calm.

• Follow the direction of emergency services personnel.

• Go or remain indoors, and proceed to your safe location.

• Turn off H.V.A.C. systems, lights, etc. as directed by emergency services personnel.

• Seal doors and windows with plastic and duct tape, if advised to do so.

• Monitor local media and social media for up to date emergency information.

• Do not open doors and windows until you are instructed to do so by emergency services personnel.

• Wait in the safest location possible until you are given the “all clear” or told to evacuate.

Suspicious package

Do not touch, move, or open the object.

Typical characteristics of a suspicious letter or parcel include:

• Excessive postage, no postage, or cancelled postage
• No return address or obviously false return address
• Packages that are unexpected or from someone unfamiliar to you
• Excessive tape
• Improper spelling or addressees names, titles, locations
• Packages that are addressed to someone no longer with your organization or otherwise outdated
• Rigid, bulky, lopsided, or uneven
• Unexpected envelopes from foreign countries

Treat item as suspicious.

Isolate the area.

Evacuate the immediate area.

Notify the police by calling 9-1-1.

Request immediate assistance and follow instructions of emergency personnel.

Thunder/lightning storms

Before lightning strikes

• Keep an eye on the sky. Look for darkening skies, flashes of light, or increasing wind. Listen for the sound of thunder.
• If you can hear thunder, you are close enough to be struck by lightning. Go to safe shelter immediately.
• Listen for weather updates on the radio or television, or monitor social media for the latest weather forecast.

When a storm approaches

• Find shelter in a building or a car (avoid convertibles). Keep windows closed.
• Telephone lines and metal pipes can conduct electricity. Unplug appliances. Avoid using the telephone or any electrical appliances. Leaving lights on does not increase the chances of your home being struck by lightening.
• Avoid taking a bath or shower, or running water for any other purpose.
• Draw blinds and shades over windows. If windows break due to objects blown by the wind, the shades will prevent glass from shattering in your home.

If caught outside

• Seek shelter immediately. Do not take cover under tall trees or other tall structures.
• If you are boating or swimming, get to land and find shelter immediately.
• If you cannot get to a shelter, go to a low-lying, open place away from trees, poles or metal objects. Make sure the place you pick is not subject to flooding.
• Squat low to the ground. Place your hands on your knees with your head between them. Make yourself the smallest target possible.
• Do not lie flat on the ground. This will make you a larger target.

After the storm passes

• Stay away from the storm-damaged areas.
• Listen to the radio or television, or monitor social media for information and instructions.

If someone is struck by lightning

• People struck by lightning carry no electrical charge and can be handled safely.
• Call for help or get someone to dial 9-1-1. Report your location and condition of the injured person.
• The injured person has received an electrical shock and may be burned, both when they were struck and where the electricity left their body. Check for burns in both places. Being struck by lightning can also cause nervous system damage, broken bones, and loss of hearing or eyesight.
• Give first aid. If breathing has stopped, begin rescue breathing. If the heart has stopped beating, a trained person should give C.P.R.. If the person has a pulse and is breathing, look and care for other possible injuries.

Tornado

Familiarize yourself with these terms:

• Tornado Watch – Tornadoes are possible. Remain alert for approaching storms. Stay tuned to radio, television and social media for important weather alerts and updates.
• Tornado Warning – A tornado has been sighted or indicated by weather radar. If you are under a tornado warning, seek shelter immediately.

If you are in a structure:

• Go to a pre-designated area such as a safe room, basement, storm cellar, or the lowest building level.
• If there is no basement, go to the centre of an interior room on the lowest level (closet, interior hallway) away from corners, windows, doors, and outside walls.
• Put as many walls as possible between you and the outside.
• Get under a sturdy table and use your arms to protect your head and neck.
• Do not open windows.

If you are in a vehicle:

• Get out immediately and go to the lowest floor or a sturdy, nearby building.
• Follow the instructions noted above.

If you are outside, with no shelter:

• Lie flat in a nearby ditch or depression, and cover your head with your hands.
• Be aware of the potential for flooding.
• Do not get under an overpass or bridge. You are safer in a low, flat location.
• Never try to outrun a tornado. Instead, leave the vehicle immediately for safe shelter.
• Watch out for flying debris. Flying debris from tornadoes causes most injuries and fatalities.

Winter weather

Familiarize yourself with these terms:

• Winter Storm Watch – means a winter storm is possible in your area.
• Winter Storm Warning – means a winter storm is headed for your area.
• Blizzard Warning – means strong winds, blinding driven snow, and dangerous wind-chill are expected. Seek shelter immediately.

When a winter storm watch is issued:

• Listen to local radio or television stations, or monitor social media such as Environment Canada or The Weather Network for updates.
• Be alert to changing weather conditions.
• Avoid unnecessary travel.

When a winter storm warning is issued:

• Stay indoors during the storm.
• If you must go outside, several layers of lightweight clothing will keep you warmer than a single heavy coat. Gloves or mittens and a hat will prevent loss of body heat. Cover your mouth to protect your lungs.
• Understand the hazards of wind chill, which combines the cooling effect of wind and cold temperatures on exposed skin.
• As the wind increases, heat is carried away from a person's body at an accelerated rate, driving down the body temperature
• Walk carefully on snowy, icy sidewalks
• After the storm, if you shovel snow, be extremely careful. It is physically strenuous work, so take frequent breaks. Avoid overexertion.
• Avoid travelling by car in a storm, but if you must….
  • Carry a Disaster Supply Kit in the trunk
  • Keep your car's gas tank full for emergency use and to keep the fuel line from freezing
  • Let someone know your destination, your route, and when you expect to arrive. If your car gets stuck along the way, help can be sent along your predetermined route

If you get stuck:

• Stay in your car. Do not try to walk to safety.
• Tie a brightly coloured cloth to the antenna for rescuers to see
• Start the car and use the heater for about 10 minutes every hour. Keep the exhaust pipe clear so fumes won't back up into the car.
• Leave the overhead light on when the engine is running so that you can be seen.
• As you sit, keep moving your arms and legs to keep blood circulating and to stay warm.
• Keep one window away from the blowing wind slightly open to let in air.