Information you will need to apply |
To apply for Rent-Geared-to-Income (RGI) housing in the City or County of Peterborough you must either apply through the online portal or complete and submit the RGI Housing Application form. Both ways require you to provide supporting documents for all household members, for example:
|
RGI Housing Application |
How to applyYou can apply for Rent-Geared-to-Income (RGI) housing in the City and County of Peterborough through an online portal, or by completing the RGI Housing Application form.
You can ask for a hard copy RGI Housing Application at the Peterborough Social Services office (178 Charlotte St., Peterborough) or the Housing Resource Centre (540 George St. N., Peterborough). Supporting documentsYou may need to complete additional forms with your RGI Housing Application. Instructions on how to include your supporting documents are explained for both the online portal and the application form. If you need help with the online portal or your application form, please contact us at hapinfo@peterborough.ca or call 705-748-8830. How to submit your completed applicationSend your completed application and supporting documents by email to hapinfo@peterborough.ca or upload them by using our online form. You can mail or drop off hard copies to Housing Access Peterborough at 178 Charlotte St. in Peterborough. If you must come in person, the office is open Monday to Friday from 9 a.m. to 3:30 p.m. You can also drop off your application in the secure mailbox located outside the main doors. Mailing address: Housing Access Peterborough, Peterborough Social Services 178 Charlotte Street, P.O. Box 4138 Peterborough, ON K9J 8S1 |
Forms you may need to submit with your application |
You may need to complete and submit additional forms with your RGI Housing Application. Staff can help you determine which additional forms are needed, based on your individual situation. The following forms are available for you to print and complete, if applicable: |
Application for Current Residents
|
The Transfer Application is for people who are already living in RGI housing who would like to apply to the wait lists of other Housing Providers. Please print and complete this Transfer Application if you are over-housed. |
Apply for Rent-Geared-to-Income (RGI) housing if you meet the following criteria | ||||||||||||||||||||
Note: The maximum number of bedrooms allowed is one bedroom per single or couple, plus an additional bedroom for each family member.
|
What happens after I apply? |
When your application is complete you will receive a letter confirming that you are on the waitlists for all of the places you chose (as long as you are eligible). We are unable to tell you how long your wait time will be. There are many factors that can cause you to move up or down the list and it may change day-to-day. It is important for you to keep your contact information updated so that you are ready to receive a call from a Housing Provider when it comes. You will be the first to know when there is a vacancy where you are the top candidate. Wait times vary for many reasons including unit size, priority status, unit location and unit turnover. These also vary from year to year. In general, you should expect to wait at least the following lengths of time.
These are estimates only and in no way pinpoint how long you will be on the list(s). You may wait less time than this as well. If you need to make a housing plan for the immediate future, we recommend that you contact the Housing Resource Centre at 705-743-2272. |
Keep your application up to date |
Tell us right away if:
Keeping your contact information up to date ensures housing providers can contact you when it is time to offer you housing. If a housing provider cannot reach you to make an offer of housing, it could be counted as a refusal, and you could lose your place on the Centralized Waiting List. You can change your housing selections at any time. Please make sure that you have only chosen housing locations where you would be willing to move to at the time of offer. The community housing map is a great way to help you make your decision on where to apply. |
How to make updates to your application |
Portal To update your application on the portal, please contact Housing Access Peterborough staff by phone (705-748-8830) or by email (hapinfo@peterborough.ca) to get important information about your registered portal account. Print and complete the update form You can choose to print and complete the Updates to your RGI Housing Application form and include any relevant completed forms from the list below. Additional forms to print and complete (as needed)
Submit your Updates to your RGI Housing Application and the supporting documents online You can also submit your completed forms and documents directly to the staff person you are working with or by email (hapinfo@peterborough.ca). |
Annual Update for RGI Housing |
Every twelve (12) months you will be sent an Annual Update for Housing Form. HAP must receive your updated form in the timeline provided with the form. You must complete the Annual Update form and return it to HAP. If the form is not returned, or we cannot contact you, your application may be cancelled and you will have to re-apply. If you want HAP staff to communicate with someone other than yourself about the details of your application you can give us permission on the application form. |
Who is Housing Access Peterborough (HAP)? |
HAP manages the Centralized Wait List for Rent-Geared-to-Income (RGI) housing in the City and County of Peterborough. The HAP office is at the Peterborough Social Services office. On July 1, 2020 HAP moved to this location at 178 Charlotte Street Peterborough, in the Charlotte Mews. |
What is the Rent-Geared-to-Income (RGI) housing application for? |
The RGI Housing Application is for Rent-Geared-to-Income (RGI) housing through the Centralized Wait List. HAP manages the waitlist to apply for Rent-Geared-to-Income housing. Peterborough Housing Corporation (PHC), some private non-profit housing providers and one co-operative housing provider must use the Centralized Wait List to find tenants. Rent-Geared-to-Income means that rent costs are no more than 30% of your income. Some RGI units are in private landlord buildings. These are called “rent supplement units”. All RGI units are listed in the Community Housing Map and in the RGI Housing Application. |
Who can apply? |
There are some rules on who can apply for RGI housing. Please confirm you are eligible before applying. |
When will I get housing? |
Your wait time depends on many factors, including how many places you apply to and where you qualify. Right now, the only people who get faster access to housing in the Peterborough area are people fleeing domestic violence and/or human trafficking. The Centralized Wait List is not emergency housing. |
Where are they located? |
The online, interactive community housing map shows RGI housing options and other affordable properties in the City and County of Peterborough. When you find places you are interested in, you can choose them on your application on the Housing Selections pages. It is important to only select places where you would actually move into, since you will only get one offer of housing when your name comes up on the list. If you do not accept an offer of housing, you will be taken off the wait list for housing. |
What are other housing options in Peterborough City and County? |
Please ask for a list of other affordable housing options, and how to apply. They are also listed on the online community housing map. The community housing map shows RGI housing options and other affordable properties in the City and County of Peterborough. |
Information on priority access |
There is only one group of applicants with priority access to RGI housing in the City and County of Peterborough. Only people fleeing family/domestic abuse and human trafficking will be offered housing before other applicants. This group is called Special Priority Policy (SPP). The Province of Ontario determines who is eligible for SPP status. People applying for SPP priority status must complete the SPP application form (for print) or the SPP application form (online). Applicants fleeing abuse must provide Verification of Recent Cohabitation and the Professional Declaration form. Staff are available to help applicants apply for RGI housing. You can request a review of a decision about SPP status through the Request for Review form (for print). |
Accessibility and special needs |
Accessibility and special needs accommodations are available for tenants. Applicants may request accessible buildings (e.g., with ramps, automatic doors and doorways) if you are unable to climb stairs or if you use a mobility device. The community housing map and the application form include an accessibility icon beside some of the sites. The icon means there are fully accessible units at the location. Many other sites have units with accessible features. Modified units are reserved for applicants who are physically disabled and in a wheelchair on a full-time basis. Modifications may vary by unit and can include features such as grab bars, lowered counter tops, and wider door frames. For applicants who require overnight care from a caregiver or in some cases require space for medical equipment, you can apply for an additional bedroom. If you have accessibility needs, please read the property descriptions in the community housing map or contact HAP staff at the Peterborough Social Services office. |
Mandate housing |
Mandate housing providers have special requirements for people who live in their buildings, called “mandates.” For example, some mandates require that tenants be seniors, Indigenous or women fleeing domestic violence. The mandates of housing providers are included in banners on the housing application and in the descriptions and filters in the community housing map. You will not be added to the list of a housing provider if you are not eligible because of their mandate. |
Supportive housing |
Housing Access Peterborough (HAP) manages Kawartha Participation Projects' (KPP) waitlist for supportive housing. If you require RGI housing and support services, you must complete both the RGI housing application and the KPP Application Form. Supportive Housing units are offered with consideration given to the applicant’s support needs as well as chronological order. Once Housing Access Peterborough has received both applications, Kawartha Participation Project will contact you to determine if you qualify for their services. In order to qualify for KPP services, applicants must be over the age of 16, have physical disabilities, acquired brain injuries or have challenges related to their age. Applicants must need help with routine acts of daily living (like eating, dressing or mobility) or hygiene activities (like showers or other personal care). If you require only support services (not housing) contact KPP directly at (705) 745-4122 or visit the KPP website at www.kpp.ca. KPP also manages 5 community housing sites in Peterborough. Residents of these sites are selected from HAP’s centralized waitlist for RGI Housing. Application for these sites is the same process as other sites through HAP and does not require an additional KPP application. |
Do you have questions? We are here to help you understand the affordable housing options in the City and County of Peterborough. We can also help you fill out applications.
Contact HAP staff at Peterborough Social Services
Office/Mail: 178 Charlotte Street (in the Charlotte Mews) PO Box 4138 Peterborough ON K9J 8S1
E-mail: hapinfo@peterborough.ca
Phone: 705-748-8830 or toll-free 1-855-738-3755