City Services during COVID-19

full bike rack

Photo Gallery: COVID19 tips and info will appear here on the public site.

Public Health information

For information related to COVID-19, including the online self-assessment tool, please visit Peterborough Public Health’s website. Contact Public Health by calling 705-743-1000 or emailing covid19@peterboroughpublichealth.ca.

Residents with no symptoms can access drive-through testing for COVID-19 at the Kinsmen Civic Centre on a first-come, first-served basis. Residents who arrive by other means, such as on foot or by bicycle, will also be tested. Testing is available Monday to Friday from 9 a.m. to 4:30 p.m. Residents are asked to bring their Ontario Health Card.

Residents with symptoms are directed to book an appointment with the PRHC COVID-19 Assessment Centre by calling 705-876-5086.

Visit Peterborough Public Health  

The Ontario Ministry of Health provides provincial updates and resources about COVID-19.

Information for businesses

Leaders from Peterborough and the Kawarthas Economic Developmentthe Peterborough DBIAthe Greater Peterborough Chamber of CommerceCommunity Futures Peterborough and Innovation Cluster (#TeamPTBO) are working together for local businesses during the COVID-19 pandemic.

Information for businesses related to COVID-19

Peterborough Public Health has developed a toolkit for businesses and workplaces during the Stage 2 Framework for Reopening the Province.

Toolkit for businesses and workplaces

Downtown public space

Downtown public space: Stage 2 reopening

The City is working with Peterborough Public Health and the Downtown Business Improvement Area to make changes to public space in the downtown to help people with physical distancing.

News

See All COVID-19 News

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City services

To help protect the health and safety of the community during the COVID-19 pandemic, the City of Peterborough has suspended most in-person services, closed most facilities to the public, and postponed non-essential public meetings. The City declared a State of Emergency on March 23, 2020.

Core services such as water, wastewater management, curbside waste collection, transportation, public services, police, fire, and paramedics are still being provided. If you have questions about City-run services or programs, please contact 705-742-7777 or email us.

Updated Thursday, July 9, 2020

Arenas, Community Services and Recreation

COVID-19 testing at the Kinsmen Civic Centre: Residents with no symptoms can access drive-through testing for COVID-19 at the Kinsmen Civic Centre on a first-come, first-served basis. Residents who arrive by other means, such as on foot or by bicycle, will also be tested. Testing is available Monday to Friday from 9 a.m. to 4:30 p.m. Residents are asked to bring their Ontario Health Card.

Arenas: All City-operated arenas will be closed until further notice, including the Evinrude Centre, and the Memorial Centre. All events and programs at these facilities have also been cancelled or postponed during this time. To contact Arena division staff during regular business hours, call 705-742-7777 ext. 2577 or send them an email.

Community Services and Recreation: The Community Services office at 210 Wolfe St. is closed to the public until further notice. To contact the office please call 705-742-7777 ext. 1822 or email recreation at rec@peterborough.ca. You can visit the Recreation web page to find out more about upcoming programs, and to view the Fun Guide online. The Downtown Youth Space is closed until further notice.

Art Gallery
The Art Gallery of Peterborough is closed to the public until further notice. All scheduled programs and events at the Art Gallery during this time have also been cancelled or postponed.
Building Services and Planning

Building permit applications and plans can be submitted electronically at residentialpermits@peterborough.ca or commercialpermits@peterborough.ca. Hard copies of plans and documents can be submitted by using a drop box inside of the doors of the north wing (Carnegie Wing) of City Hall between 8:30 a.m. and 4:30 p.m., Monday to Friday. The drop box is located between the outer and inner doors – the inner doors are locked and will not be opened.

Documents for planning applications that have already been initiated can also be submitted using the drop box inside the doors of the north wing at City Hall. With the temporary closure of City Hall to the public and the suspension of public meetings due to the COVID-19 pandemic, the City is currently not accepting new planning applications.

Media release on the changes to Building Services and Planning application submissions

Canada Day Parade

To help stop the spread of illness during the COVID-19 pandemic, the 2020 Canada Day Parade on July 1, 2020 has been cancelled.

“The health and wellbeing of residents is our priority. During these difficult times, let’s celebrate Canada Day apart – but together. Celebrate with your household. Be kind to others and practice physical distancing. Decorate your front porch or balcony as a way to celebrate with your neighbours.” said Mayor Diane Therrien. “Stay safe, Peterborough.”

City Council

The City is consulting with the Ministry of Municipal Affairs and Housing on ways for municipalities to adapt governance processes during the COVID-19 pandemic, considering the provincial emergency declaration.

Peterborough City Council will meet remotely during the COVID-19 pandemic with the meeting livestreamed at peterborough.ca/watchcouncil. The provincial government passed legislation, the Municipal Emergency Act, allowing municipal councils to meet electronically due to the COVID-19 pandemic.

Public participation in the virtual Council meetings will be through registered delegations that will be able to provide written submissions and phone-in verbal presentations during the meetings. Delegations will be required to register by 11 a.m. on the day of the scheduled meeting, which is the same as the regular Council meeting delegation process. Registering as a delegation can be done online or by phone at 705-742-7777 ext. 1820.

City Hall

City Hall at 500 George St. N. will be closed to the public until at further notice. City staff will continue to be available during regular business hours by phone or email. If you do not know the individual or department you are trying to reach, please call 705-742-7777 or email us. Please understand that it may take longer to reply to messages with increased call and email volumes. We encourage residents to use online services where possible. 

Downtown public space during Stage 2 reopening

With the Province gradually easing its Emergency Order to allow limited business and community activity, the City is working with Peterborough Public Health and the Downtown Business Improvement Area on re-working public space in the downtown to help people with physical distancing.

The changes are temporary as part of the pandemic response. The changes are being implemented in phases, starting on June 18, 2020.

Priorities considered as part of the plan include:

  • Increasing the amount of pedestrian space
  • Allowing businesses to set up storefront areas using space on the sidewalk when there’s enough space for physical distancing
  • The permitting process for patios
  • Accessibility
  • The speed limit on downtown streets
  • Parking
  • Maintaining access for commercial deliveries and construction
  • Emergency services access

Downtown public space plan maps

Map of downtown public space changes

Downtown public space plan maps by street section/block

 Permit Process: Temporary Patio Space or Patio Expansion

Restaurant or Bar with a City Approved Patio

Step 1: With valid insurance certificate in place, permitted as of right to establish patio within the limits of the approved patio space. 

Step 2: Layout of patio features must comply with Provincial and Public Health directives. 

Step 3: Before the patio may be established, a copy of an Insurance Certificate naming the Corporation of the City of Peterborough as additionally insured to $2 million CDN liability must be submitted to the attention Brian Buchardt, Urban Design Planner, or Nicole Huculiak, Urban Design Planner.

Step 4: With the submission of a copy of the Insurance Certificate, the restaurant or bar with an existing patio that was previously City approved may establish the patio. Please note that it is no longer mandatory for licensed establishments for the sale of alcohol to have a patio enclosure in place. If you chose to remove it, you must demark the space with a non-permanent material such as chalk or tape. The use of paint for example, is not permitted. 

Step 5: Patio may remain in place until October 20, 2020. All patios on public property must be removed on or before this date.

Restaurant or Bar wishing to Establish a New Patio or Expand an Existing Patio

Step 1: In accordance with The Downtown Public Space Plan and in accordance with the general guidelines for the size and layout of patios on public property, prepare a drawing that shows the limits of the proposed space, to include the building frontage of the business, any building entrances with proximity to the proposed area and all pertinent features on the sidewalk and the road, such as curbing, street lights, fire hydrants, trash receptacles, etc. The drawing must come complete with dimensions accurately depicting the size and location of the proposed space.

The layout of patio features must comply with Provincial and Public Health directives. 

Step 2: Notify either Brian Buchardt, Urban Design Planner or Nicole Huculiak, Urban Design Plannerin the City’s Planning Division and send the drawing (PDF file preferred) along with the name and address of the business. You may also call Carolyn Jobbitt, Administrative Assistant to the Commissioner of Infrastructure Planning Services at 705-742-7777 ext. 1844 and Carolyn will direct your inquiry to one of the above-mentioned Planners. 

Step 4: Given patio layout requirements and the need for insurance, the business decides whether to proceed with the establishment of the patio or patio expansion. 

Step 5: Before the issuance of a Permit for the use of public property, a copy of an Insurance Certificate naming the Corporation of the City of Peterborough as additionally insured to $2 million CDN liability must be submitted to the attention of the City’s Planning Division. 

Step 6: With Planning Staff’s approval of the mandatory drawing a Permit is issued for the establishment of a new patio or patio expansion. 

Step 7: Demark the limits of the approved patio space on the pavement with a non-permanent material, such as chalk or tape. The use of paint is not permitted. 

Step 8: The patio may remain in place until October 20, 2020. All items placed on public property must be removed on or before this date. As well, any other conditions applicable pursuant to the Patio Permit apply.

 

Permit Form for Patio - Use of Public Property (fillable pdf)

Reference drawings: 

 

 Permit Process for the Temporary Display of Items on Public Property

Note: For businesses that wish to place a small number of items on a sidewalk, a permit is not required if the area is against the building and does not project more than 0.6 metres (2 feet) from the building face.

Step 1: In accordance with The Downtown Public Space Plan, prepare a drawing that shows the limits of the proposed space, to include the building frontage of the business, any building entrances with proximity to the proposed area and all pertinent features on the sidewalk and the road, such as curbing, street lights, fire hydrants, trash receptacles, etc. The drawing must come complete with dimensions accurately depicting the size and location of the proposed space.

Step 2: Notify either Brian Buchardt, Urban Design Planner, email: bbuchardt@peterborough.ca or Nicole Huculiak, Urban Design Planner, email: nhuculiak@peterborough.ca in the City’s Planning Division and send the drawing (PDF file preferred) along with the name and address of the business. Please give details regarding the items proposed to be placed on the public property.

You may also call Carolyn Jobbitt, Administrative Assistant to the Commissioner of IPS: 705-742-7777 ext. 1844 and Carolyn will direct your inquiry to one of the above-mentioned Planners.

Step 3: Given the limits of the area available and the need for insurance, the business decides whether to proceed.

Step 4: Before the issuance of a Permit for the use of the public property, a copy of an Insurance Certificate naming the Corporation of the City of Peterborough as additionally insured to $2 million CDN liability must be submitted to the attention of either Brian Buchardt, Urban Design Planner, email: bbuchardt@peterborough.ca or Nicole Huculiak, Urban Design Planner, email: nhuculiak@peterborough.ca in the City’s Planning Division.

Step 5: With Planning Staff’s approval of the mandatory drawing, a Permit is issued for the temporary use of the public space. The City is using the same permit form that is used for patios. However, the distinction will be made on the permit form under “Permit/Contract Number”.

Step 6: Demark the limits of the approved area on the pavement with a non-permanent material, such as chalk or tape. The use of paint is not permitted.

Step 7: Items may be placed in the approved area until October 20, 2020. All items placed on public property must be removed on or before this date. As well, any other conditions applicable pursuant to the Permit apply.

 

Businesses with questions about the downtown public space changes can use our online form at peterborough.ca/downtownquestions to connect with the appropriate City staff for a response.

Emergency financial assistance for individuals and families

Emergency programs include financial assistance and housing supports. These may be available through the Social Services office, the Province of Ontario or the Government of Canada. There is more information about the programs that are currently available on our Financial supports during COVID-19 page.

Fire Services

Fire Services continues to operate during COVID-19. Fire halls are closed to the public until further notice. 

Open-air burning is not permitted within the City of Peterborough at any time, as directed by the Ontario Fire Code. Minister of Natural Resources and Forestry announced that the province is implementing a “Restricted Fire Zone” across the entire province effective Friday April 3, 2020. This will prevent fires caused by humans during the dry spring conditions and allow emergency first responders to focus on COVID-19 response. The province-wide restriction will remain in place until Ontario’s ability to respond to emergencies is no longer impacted by the COVID-19 outbreak.

Only Technical Standards and Safety Authority (TSSA) approved appliances such as fire bowls, fire-pit tables and barbeques that burn propane or natural gas are permitted. Chimineas and other wood-burning devices are not approved appliances for open-air fires.

Food resources and community meal programs

Many grocery stores and pharmacies are offering delivery services and special hours for older adults and people who are immunocompromised. Visit our grocery and pharmacy resource page for further details.  

People in shelters have access to three meals a day at those shelters.

For people who are not in shelters, One Roof (St. John's Anglican Church, 99 Brock St.) is offering a take-out meal at 1 p.m. each day. Community groups that provide meal programs are finding it challenging to continue their programs as many of their volunteers are seniors who are vulnerable to COVID-19 and more and more people are needing to self-isolate.

Currently most food banks in the City and County of Peterborough remain open with increased sanitation and social distancing practices in place. Visit our Food Support page for a full listing of food banks and other food resources in this region. 

The City is donating all revenue from pay-and-display machines for municipal on-street parking and municipal surface parking lots to Kawartha Food Share during the provincial emergency declaration period.

Garbage and recycling

Garbage

Curbside waste collection is operating as normal. Residents are asked to ensure their garbage is properly bagged for pickup to help protect the health and safety of staff who are handling the material.

Landfill

The Peterborough County-City landfill will be open to the public with new restrictions in place to protect the health of customers and employees during the COVID-19 pandemic. 

  • Open Monday to Friday, 8 a.m. to 4:45 p.m., Saturday, 8 a.m. to 3:45 p.m.
  • Residents are asked to limit use of the landfill to essential disposal only.
  • Cash will not be accepted for payment. Payment may be made with debit, credit or prearranged accounts. Receipts will not be issued. 
  • The number of customers allowed on the drop-off platform, bins and tip face will be limited.
  • While in the lineup of vehicles waiting to get into the landfill, all residents must stay in their vehicles and ensure that they are not blocking traffic on Bensfort Road.
  • The textile donation bins and the re-use centre will be closed.

Household hazardous waste

The Household Hazardous Waste and Electronic Waste Drop-off facility at 400 Pido Rd. will operate under revised public hours. Hours of operation will be Wednesday to Friday from 11 a.m. to 4 p.m., and Saturday from 10 a.m. to 4 p.m. All residents will be required to follow physical distancing requirements and are asked to remain in their vehicle until they receive direction from on-site staff.

Recycling

Curbside recycling collection continues as regularly scheduled and the public recycling drop-off depot at the Materials Recycling Facility at 390 Pido Rd. remains open.

Recycling blue boxes are temporarily not available for sale at the Materials Recycling Facility, 390 Pido Rd., or at City Hall. Order a blue box for curbside pick-up from Peterborough GreenUP or call 705-745-3238.

The recycling drop-off depot at 390 Pido Rd. is open 24 hours a day, seven days a week.

Green waste collection

The curbside collection of yard waste begins the week of April 7, 2020. Leaf and yard waste may go out to the curb every week for collection on your regular collection day. 

Library

Both the downtown location and the DelaFosse branch of the Peterborough Public Library are closed to the public until further notice. All scheduled programs and events at the Library during this time have also been cancelled or postponed.

While the library is closed, you can still renew or activate a library card by leaving a message at 705-745-5382 ext. 2340, by sending an email to libraryinfo@peterborough.ca or by completing the online form. Calls will be returned Monday to Friday between 10 a.m. and 4 p.m. All due dates have been extended until the library reopens, and all fine blocks on accounts have been removed. Library card holders can continue to access digital resources including eBooks, eAudiobooks, magazines, newspapers, and learning resources by visiting ptbolibrary.ca

Curbside pickup

Starting June 3, the Library will be offering curbside pickup at the main library branch on Aylmer Street.

If you don’t currently have a library card, you can request a membership online.

Full details, including the scheduled pickup times and how to place holds on material, are available on the Library's Curbside Pickup page.

Museum and Archives

The Museum and Archives will reopen to the public on Monday, July 6, 2020 by appointment only. You can call to make an appointment at 705-743-5180. Full details on visiting the Museum at this time, including health and safety precautions, can be found on their Visit Us page. 

MUSE Fine Films: The Toronto International Film Festival (TIFF) has suspended all Film Festival Circuit Group screenings after Thursday, March 19, which includes MUSE Fine Films that is offered by TIFF in conjunction with Peterborough Museum and Archives with screening of films at Galaxy Cinemas Peterborough. TIFF will revisit the Film Circuit Group program at a later time to schedule replacement dates.

Parking

During the period of the provincial emergency declaration, the City is not requiring people to pay for on-street parking or parking in municipal surface lots. The City has decided to close all pay-and-display to avoid the risk of further spread of illness. Paying for parking is still required at municipal parking garages, and the City will continue to offer one hour of free parking at all parking garages. The City will continue to donate any money paid through the HotSpot parking app for on-street or surface lot parking to Kawartha Food Share. The City encourages people to use online methods of payment when possible to reduce the physical exchange of cash. Many services are available online or by telephone. You can pay parking tickets online or by calling 705-742-7777 ext. 1865.

Parking enforcement

The City will maintain some level of parking enforcement to ensure that emergency services can still safely access neighbourhoods, and that services such as garbage and recycling collection and public transit can be delivered. In residential areas, enforcement will be focused on illegal parking in front of hydrants, blocking bus stops and no stopping zones, and ensuring people are parking on the right side of the street in calendar parking areas. In the downtown area, parking enforcement will be focused on illegal parking in front of hydrants, blocking bus stops and no stopping zones, commercial loading zones, and accessible parking spaces. The City asks that residents and business owners continue to respect the two-hour parking limit for on-street parking spaces. Enforcement of the two-hour limit for on-street parking will continue where and when necessary to ensure equitable access to on-street parking spaces.

Parks, playgrounds and outdoor amenities

Reopening of some outdoor recreation facilities

Following the Province's announcement on the Stage 1 reopening of activities during the pandemic, outdoor recreation facilities including sports fields and park areas are open for limited, casual use.

The City is lifting the COVID-19-related closure of the following outdoor recreational amenities:

  • Multi-use fields and courts (e.g. baseball diamonds, soccer fields, frisbee golf, tennis courts, and basketball courts)

  • Off-leash dog park 

  • Skateboard park 

  • Picnic areas, shelters, and benches 

Boat launches and tennis courts re-opened on Saturday, May 16.

The beaches at Roger’s Cove and Beavermead Park are open as of Friday, June 12. Lifeguards will not be on-site until Saturday, June 27.

Some restrictions apply. Provincial restrictions that limit the number of people in a gathering to not more than 10 people and encourage physical distancing of at least two metres with people outside of your immediate household remain in place. 

People are reminded to continue to be cautious of high-touch surfaces, such as benches and picnic tables in parks, avoid touching faces, and wash hands regularly with soap for at least 20 seconds to help stop the spread of illness. Anyone who is sick should stay home.

While sport fields and courts are re-opening for casual use, the City will not be providing permits for scheduled, organized use of outdoor recreational facilities at this stage. 

Sports fields and courts may be temporarily closed for seasonal maintenance as required. 

The Peterborough Marina opened on June 12, 2020.

Public washrooms 

Public washrooms that are opened seasonally in City parks, such as Beavermead Park and Millennium Park, will open on Monday, June 1 with enhanced cleaning procedures during the COVID-19 emergency.

The washrooms will be open from about 9 a.m. to 5 p.m. each day – exact opening and closing times may vary depending on availability of staff. Public washrooms at King Edward Park, Millennium Park, and Bonnerworth Park will be open for extended hours until about 10 p.m. daily starting Monday, June 29, 2020. 

The washrooms will be cleaned twice daily with attention to commonly touched surfaces including door knobs, handles, faucets, and light switches.

People are reminded to wash their hands before and after use and to be aware of high-touch surfaces. They should practice physical distancing of at least two metres apart from others when they go out and stay home if they’re sick.

Continued closure of outdoor amenities

Playgrounds, play structures and equipment, and outdoor fitness equipment remain closed.

The Riverview Park and Zoo, including the playground, is closed to the public until further notice.

Community gardens

On April 25, 2020, the Province announced that community gardens could be reopened under guidelines set out by Peterborough Public Health. Please refer to the Peterborough Public Health Community Gardens guidelines for full details.

Property taxes

An emergency property tax relief measure to assist residents and businesses through the COVID-19 pandemic was unanimously approved by Peterborough City Council at its meeting on Monday, March 30, 2020.

Peterborough residents and businesses can defer their property taxes for up to 60 days without penalty for the March 31, May 29, July 31 and September 30 instalment due dates in 2020.

Provincial Offences Office

The office at 99 Simcoe St. will be closed to the public until further notice. Many services are available online. To contact the office, please call 705-742-7777 ext. 2099.

The Justice of the Peace intake office is closed and defendants will not be able to exercise Option 2 – Walk-in Guilty Plea.

Note: All Provincial Offences Act matters scheduled March 16 to September 11, 2020 will be adjourned and rescheduled. If you have a matter booked during this time, you do not need to attend court. A notice of new court date will be mailed to your address on file with the Court.

Public Works
As of Wednesday, March 18 and until further notice, the Public Works office at 791 Webber Ave. will be closed to the public. For assistance on public works matters, please call 705-745-1386, email Public Works or report a problem online.
Shelter services

The City, Peterborough Public Health, the existing shelter operators – Brock Mission, YES Shelter for Youth and Families – as well as Fourcast, which delivers homelessness services, are working together to continue to provide services for people who are experiencing homelessness.

Shelter services

To provide more space in the existing emergency shelter network for people who need to practice social distancing during the COVID-19 situation, the City of Peterborough will be using the Peterborough Sport and Wellness Centre for emergency shelter space.

Brock Mission and the overflow shelter bed program will be temporarily re-located to identified areas in the Peterborough Sport and Wellness Centre. The space may also be used as secondary shelter space for Cameron House and YES Shelter for Youth and Families to allow for social distancing within those shelters.

Everyone is being screened before they enter the shelter to see if they need to be diverted to alternative shelter arrangements.

Public Health is monitoring vulnerable populations and working with them to combat the spread of the virus.

Social Services (including Ontario Works and Children's Services)

Social assistance payments will flow according to regular schedules to ensure clients are able to pay rent and accommodation costs as well as buy necessities.

Public access to the Social Services office at 178 Charlotte St. will be limited to the reception area on the first floor, open Monday to Friday from 9 a.m. to 3 p.m. until further notice. Social Services client appointments will largely be done over the phone. Current clients are encouraged to contact their case worker for further direction. Call the office at 705-748-8830 or email social services. The Peterborough Employment Resource Centre will be closed.

Ontario Works

Ontario Works cheques are being mailed out to recipients. Physical pick up of cheques may be available under limited circumstances. Clients who have bank accounts are encouraged to contact their case workers about signing up for direct deposit. The local phone number is 705-748-8830. All Ontario Works applications will be done online or over the phone to minimize person-to-person interaction.

For information about EI Benefits please visit Government of Canada Employment Insurance Benefits Online or call 1-800-206-7218. For information about the new Canada Emergency Response Benefit please read the Support for Individuals and Families on the Government of Canada website.

Child care services

All regular municipal child care services are closed to the public until further notice. This includes the before- and after-school programs at Edmison Heights and Westmount Public School, the full-day program at Pearson/PCVS, and the Peterborough Day Care Centre. 

Emergency Child Care Plan for essential workers

The Province has announced that its Emergency Child Care Plan for essential workers ends on June 26, 2020.

Cooling room during heat alerts

A cooling room will be open between 9 a.m. and noon and from 3 p.m. to 6 p.m. at the One Roof drop-in centre, 99 Brock St., on days when a heat alert has been declared, starting Saturday, July 4, 2020.

“One Roof Community Centre and St. John’s Anglican Church have been working with the City of Peterborough as they’ve adjusted services through the COVID-19 pandemic, including distributing water and now opening a modified cooling centre that meets public health guidelines,” Mayor Diane Therrien said. “Their service to people in our community is greatly appreciated.”

The cooling room service will be following public health guidelines and implementing measures to protect the health of visitors and staff, including: 

  • Capacity will be limited to 15 people  

  • If there is a lineup of people waiting to use the cooling room, there will be a one-hour limit on people staying in the cooling room 

  • There will be chairs for visitors to rest while they cool down 

  • Chairs will be regularly cleaned 

  • Social distancing will be in place 

  • Masks will be made available to people using the cooling room 

  • Anyone entering the cooling room will be required to use hand sanitizer 

Sport and Wellness Centre
The Sport and Wellness Centre is closed to the public until at further notice. All scheduled programs and events at the PSWC during this time have also been cancelled or postponed.
Transit

Peterborough Transit is putting in place a new bus route system and resuming regular service hours starting Sunday, June 28. These changes are to protect the health and well-being of transit customers and employees as ridership increases with the Province easing restrictions to allow more activity in the community during the COVID-19 pandemic.

The changes prioritize physical distancing for customers at the Transit Terminal, bus stops, and onboard buses.

Full details, including schedules and maps, are available on the Routes and Schedules page. 

Riders are encouraged to check the City’s website peterborough.ca regularly for changes that may impact travel planning. Peterborough Transit provides real-time service update on their Twitter feed @ptbo_transit. Please contact the Peterborough Transit customer service line at 705-745-0525 for Peterborough Transit-related questions.

COVID-19 compliance and law enforcement

There are consequences for individuals and businesses who choose to defy the Emergency Measures and Civil Protection Act while emergency orders are in force. The media release issued March 27, 2020 by Peterborough Police provides details. For more information please call the Peterborough Police Service’s non-emergency line at 705-876-1122. Do not call 911.