Appointments

City building

Thank you for making an appointment for your visit to a City facility. 

Booking an appointment

Please review the following information about how to book an appointment for various services at City Hall.

City Hall services available by appointment
ServiceContact

Building Services

Phone 705-742-7777 ext. 1892 or

email kzevenhoven@peterborough.ca 

Clerk's Office – Marriage Licences

Phone 705-742-7777 ext. 1820

Clerk's Office – Other services, including commissioning

Phone 705-742-7777 ext. 1820

Geomatics/Mapping

Email GIS@peterborough.ca

Housing Services

Phone 705-748-8830

Human Resources

www.peterborough.ca/jobs or email hr@peterborough.ca

Mayor and Members of Council

Phone 705-742-7777 ext. 1870 or email dkelly@peterborough.ca

Council contact information is online at www.peterborough.ca/citycouncil 

Planning and Development Services

Phone 705-742-7777 ext. 1880 or email planning@peterborough.ca

Waste Management – Garbage and Recycling

Phone 705-742-7777 ext. 1981 or email jcarey@peterborough.ca

Though appointments are preferred, City staff will try to safely accommodate people who don’t know of the appointment requirement and arrive without an appointment.

Entrance to City Hall will be through the main, front foyer that is on the west side of the building facing George Street for all business except for Building Services. Visitors that require a barrier-free entrance are invited to use the main entrance. 

Provincial Offences Office, 99 Simcoe St.

The Provincial Offences Office is open for in-person service 8:30 a.m. to 4:30 p.m., Monday to Friday. Residents are encouraged to continue to pay fines and make inquiries using online and phone services available Monday to Friday 8:30 a.m. to 4:30 p.m. by phone at 705-742-7777 ext. 2099 and by email at poacourt@peterborough.ca. Fines can be paid online at www.peterborough.ca/poa.

Your appointment

Further details about appointments at the Clerk's Office and the Peterborough Museum and Archives can be found below.

Clerk's Office (including Commissioned documents) 

Location: City Hall, 500 George St. N., Peterborough ON

Please arrive for your appointment no more than five minutes before your scheduled time. Waiting room is limited. You will check in with staff in the City Hall lobby before proceeding to your appointment.

These appointments are 15 minutes maximum and are intended to cover a variety of services including:

  • Commissioning documents (you need to bring valid photo ID; fee applies)
  • Lottery and business licences
  • Road closure applications
  • Freedom of Information requests ($5.00 fee applies)
  • Burial permits

If you would like to book an appointment or have questions about a service, please give us a call at 705-742-7777 ext. 1820.

Marriage Licences

Location: City Hall, 500 George St. N., Peterborough ON

Please arrive for your appointment no more than five minutes before your scheduled time. 

Before your appointment: 

You must fill out the marriage licence application online and send pictures of all required documents to marriage@peterborough.ca

Book your appointment. If the documents are in order we will call to confirm your appointment. If the documents are not in order we will cancel your appointment and ask you to reschedule.

What to bring:

You must bring with you the original documents (passport or birth certificate and identification documents, as well as the original signed application and any divorce documents) for both applicants to the appointment. It is preferred that only one applicant attends the meeting.

Additional information: 

Your appointment will be less than half an hour if all documents are in order.

If you would like to book an appointment or have questions, please give us a call at 705-742-7777 ext. 1820.