Located on the Trent-Severn Waterway in the heart of the Kawartha tourism region, Peterborough is a unique community known for its exceptional quality of life and beautiful setting. Peterborough has it all – a multitude of recreational opportunities, a diverse industrial, commercial and agricultural base, quality health care and excellent schools – including two outstanding post-secondary institutions. Peterborough is just one hour from the Greater Toronto area.
Job Details
Act as ticketing software administrator for the Arts and Culture Division; complete the configuration and operation of ticketing software system. Execute terms of tenant agreements. Prepare financial reconciliations for games, concerts and events; pay invoices associated with games, concerts and events as per the purchasing by-law. Manage the Peterborough Memorial Centre’s (PMC) deferred GL accounts. Coordinate box office operations; develop and lead initiatives to enhance and provide effective customer service delivery, customer service implementation strategies and proactive communication to a diverse base of clients. Lead the Box Office team by providing day to day operational guidance to staff in the delivery of ticketing operations in the City of Peterborough. Oversee, and document the productivity and ongoing performance of new and existing staff. Participate in special Division and Corporate projects.
Qualifications
Requires an individual with a College Diploma in office/business administration or sports/recreation management and up to three years of related job experience, which includes ticketing operations, leading a staff team, financial management. Requires excellent customer service skills, strong organizational skills, attention to detail, the ability to co-ordinate a large number of tasks at once and manage competing priorities, and experience with administering ticketing software. Ability to demonstrate sound judgment and decision-making skills and ability to work with minimal supervision. Flexibility regarding work schedule including evenings, weekends and holidays.
Hourly Rate
$40.36
Application Information
Qualified applicants are invited to submit 1 file containing a résumé and cover letter (ensure your name is in the title of the document), quoting file number 24-T-86 on the file as well as in the subject line, no later than 12:00 p.m. on September 13, 2024, to:recruiting@peterborough.ca
The City of Peterborough is an organization that strives to embrace the spirit of inclusion, diversity, equity and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's goods, services and facilities. If contacted for an employment opportunity, please advise Human Resources if you require an accommodation.
The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application but advise that only those selected for an interview will be contacted.