Senior Box Office Ticket Seller

full bike rack

Job Details

Assist Box Office Coordinator with implementation of new box office processes for sales and assist part time Box Office Ticket Sellers in understanding changes. Complete ticket sales, telephone orders, and assist customer purchasing over the Internet as required. Maintain float and balance sales. Assist Facility Manager, Peterborough Memorial Centre (PMC) with scheduling of part time Box Office Ticket Sellers. Perform high level ticketing system transactions as directed by the Box Office Coordinator and Box Office Assistant.  Assist Box Office Assistant with daily balancing and reconciliation tasks.

Qualifications

Knowledge and experience normally associated with the completion of an Ontario Secondary School Graduation Diploma plus additional computer related courses. Also requires up to one year previous job related experience including cashier work. Proficient in the use of computers including: intermediate knowledge of Excel, Word, database programs and Internet; Experience in ticketing software is considered an asset. Must have well-developed administrative, organizational and time management skills. Excellent communication skills (listening, written and verbal); must have excellent interpersonal skills and the ability to respond appropriately to calm aggressive customers. Possesses a demonstrated commitment to customer service and continuous improvement. Must have the ability to multi-task and to maintain focus in a frequently distracting environment. This position works 24 hours/week, including evening and weekend shifts.

Salary

$19.78 per hour

Application Information

Qualified applicants are invited to submit an online application no later than 12:00 p.m. on Friday, July 26, 2019.

The City of Peterborough is an organization that strives to embrace the spirit of inclusion, diversity, equity and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's goods, services and facilities. If contacted for an employment opportunity, please advise Human Resources if you require an accommodation.

The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application but advise that only those selected for an interview will be contacted.