Customer Services Receptionist

full bike rack

Job Details

Serve as the primary contact for Peterborough Sports and Wellness Centre (PSWC) members and patrons and be responsible for the exchange of information between staff and members of the public.  Greet and direct incoming patrons and ensures proper processing using the PerfectMind software system. Complete registrations, process payments, provide facility tours, maintain cash float and prepare daily balance report.  Monitor facility capacity numbers for fitness, program and aquatic areas ensuring safety guidelines, policies and procedures are adhered to.


This position requires the completion of a Secondary School Diploma with a minimum of 3 months related or on-the-job experience.  Proficient in the use of computers including: basic knowledge of Word and database programs in addition to basic mathematical skills.  Requires excellent communication skills and interpersonal skills with a demonstrated commitment to customer service.  Must have the ability to multi-task and to maintain focus in a frequently distracting environment.  First Aid, CPR & AED certifications are required.

This position will work a variety of different shifts between 3-24 hours per week.



Application Information

Qualified applicants are invited to submit an online application via our website no later than 12:00 p.m. on Wednesday, June 26, 2019.

The City of Peterborough is an organization that strives to embrace the spirit of inclusion, diversity, equity and accessibility.  We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's goods, services and facilities.  If contacted for an employment opportunity, please advise Human Resources if you require an accommodation.

The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application, but advise that only those selected for an interview will be contacted.