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Outreach & Support

Peterborough and the surrounding area offers many outreach services and supports through multiple agencies. Browse our list below to learn more about these services. 

Organization  Contact Information Services
H.C.R.T. - Homelessness Coordinated
Response Team

Hands In
Social Services Division
Monday - Friday 8:30-4:30
178 Charlotte Street 
Peterborough, ON 

The Homelessness Coordinated Response Team is made of front-line staff working to respond to homeless clients' needs and wrap services around individuals through coordinated case planning and case conferencing.

The response team is made up of staff from:

- Four Counties Addiction Service Team
- City of Peterborough Social Services Division
- Brock Mission & Cameron House
- Youth Emergency Shelter
- Housing Resource Centre
- Canadian Mental Health Association

View the HCRT Addition and Consent Form

View the HCRT Discharge Form

Social Services - Outreach Staff


Social Services Division
Monday - Friday 8:30-4:30
178 Charlotte Street 
Peterborough, ON 

Outreach services to clients in shelters to provide housing supports. 

Homelessness Case Manager - drop in sessions
Tuesdays 9:00 am - 11:00 am at YES and Cameron 
Wednesdays 9:00 am - 12:00 pm at Brock Mission
Wednesdays 10:00 am - 11:00 am at the YWCA
Wednesdays 11:00 - 12:00 at the Lighthouse Drop in Centre
Fridays 9:00 am - 11:00 am

Homelessness Case Manager - Home Visits for Housing Retention

Schedule varies. Please contact Social Services directly. 

Four Counties Addiction Services Logo
Four Counties Addiction Services
Monday & Wednesday 1:00 - 4:30 pm
A case coordinator is available to assist you through Four Counties Addiction Services.

Steps for accessing the Community Case Coordinator:
- Service Resolution Protocol Instructions
- Service Resolution Intake Form
- Integrated Service Plan
- Service Resolution Consent Form
- Service Resolution Protocol  
One Roof community centre

Located at St. John's Anglican Church
99 Brock Street

Daily 12:00 - 7:00 pm

The One Roof Community Centre operates 7 days a week and is located at St John's Anglican Church at Brock Street. The primary purposes of the drop-in centre are to provide a safe place for people with inadequate housing to socialize and be comfortable; support for individuals to access health and social services; and a meal.

When an extreme weather alert is released by Peterborough Public Health the One Roof Community Centre will extend its hours from 8:00 am to 8:00 pm to allow individuals a place to keep cool or warm. 
Food in Peterborough Logo
Peterborough County City Health Unit
Carolyn Doris
Public Health Nutritionist
705-743-1000 x 251 
View a list of agencies providing food

View the Online Food Calendar