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Low-Flow Toilet Replacement Rebate Program

Full funding is available in 2019 for the Low-Flow Toilet Rebate Program.  

Program details are provided below:

What is this Rebate Program about?

Toilets account for nearly 30% of residential indoor water consumption. Toilets are also a major source of wasted water due to leaks or inefficiency. The program is offering a $50 rebate per toilet for the purchase of up to two “WaterSense” labelled low-flow toilets that are replacing existing, less efficient toilets. The rebate is available exclusively for residential units located within the City of Peterborough that are connected to both the municipal water and the municipal sanitary sewer system.

A maximum of 2 rebates per residential unit is permitted. The program is open to all residential housing types including single family up to multi-residential units. Multi-unit residential/apartments should register with the City for eligibility before replacing their toilets. 

Rebate Criteria

  • Program available to household units located within the City of Peterborough.
  • Residential unit must be connected to both the municipal water and municipal sewer system.
  • Rebate of $50 per replacement WaterSense low-flow toilet.
  • Limit two rebates per residential address or unit.
  • Applicant must provide the original sales receipt with the completed rebate application form.
  • The toilet must be installed to claim the rebate.
  • Toilets installed with new construction or renovations that require a plumbing permit are not eligible. Toilets must be replacement toilets.
  • The City of Peterborough reserves the right to arrange an inspection of your newly installed toilet.
  • Rebates will be available on a first come, first served basis until the budget allotment has been exhausted or the program ends on December 31, 2017. Submission of an application does not guarantee a rebate.
  • The program does not apply to new construction, or new bathroom additions; it must be a replacement toilet.

What if I am on municipal water but have a septic bed? Can I get a rebate?

No, you may not get a rebate from the City of Peterborough; however with the installation of water meters, you may find it still beneficial to replace your old toilet with a WaterSense labelled toilet to save on water. 

How do I apply for the rebate?

  • Prior to purchasing a replacement toilet, confirm that it is a WaterSense certified toilet.
  • Once you have purchased and installed the WaterSense toilet, print off a rebate application form.
  • Completely fill in the form to ensure that the City may process your rebate application.
  • Read the Terms and Conditions on page 2 of the application, then sign and date the application form.
  • Mail or deliver the completed application with the original receipt to:

City of Peterborough Sustainability Office
210 Wolfe Street
Peterborough, ON K9J 2K9
Phone: 705- 742-7777 ext. 1441
Web Site:  

The application and issuance of a cheque may take six to eight weeks. The rebate cheque will be sent in the mail to your home address.

What types of toilets are eligible for the rebate?

WaterSense LogoOnly WaterSense certified toilets are eligible for a rebate under this program. To find a list of WaterSense certified toilets, click on the WaterSense links. It is up to the applicant to ensure they have purchased an eligible toilet.

What are WaterSense labelled toilets?

WaterSense is a program sponsored by the U.S. Environmental Protection Agency. The WaterSense label is used on toilets that are certified by independent laboratory testing to meet rigorous criteria for both performance and efficiency. Only high-efficiency toilets that complete the third-party certification process can earn the WaterSense label. WaterSense labelled toilets combine high efficiency with high performance. Design advances enable WaterSense labelled toilets to save water with no trade-off in flushing power.

Where can I find a WaterSense labelled toilet?

WaterSense labelled toilets are available at many area retailers. Look for the WaterSense label on the box. 

How will I receive my rebate?

Rebates are given to approved applicants as cheques. Cheques will be made payable to the person on the application. Allow six to eight weeks for your rebate cheque to be processed and mailed to your home address.

How long does the program last?

The Low-flow Toilet Replacement Rebate Program runs until December 31, 2017 or until the approved funds are exhausted. The City of Peterborough reserves the right to alter or discontinue the program at any time. Submission of an application does not guarantee a rebate. 

Do I have to have a plumber install the toilet?

No, you may choose to replace the toilet yourself. If the installation is provided by a licensed plumber, an inspection may not be necessary; however, the applicant must include a copy of the receipt from the licensed plumber

What is an inspection? Is there a fee?

The City of Peterborough reserves the right to inspect the installation of WaterSense labelled toilets submitted for this rebate program to verify their installation and the toilet’s eligibility. There is no fee for the inspection and they generally take less than ten minutes.

I have not received my rebate cheque or confirmation that my application was approved.

If your application is missing information or not approved, you will be notified. If you have not received any form of notification after six to eight weeks from submitting your application you may check on the status of your rebate by emailing or calling the Sustainability Office at 705-742-7777 ext. 1441.


That the City of Peterborough does not guarantee or warranty (i) the performance of any toilet; (ii) that its installation will be free of defects; (iii) the quality of workmanship.

What do I do with my old toilet?

All applicants must dispose of their old toilets properly. You have two options:

  • You can self haul your toilet to the Peterborough Landfill Site located at 1260 Bensfort Road for recycling as a construction and demolition material. A small fee will apply. Check out the landfill web site for details.
  • If possible, separate the tank from the base of the toilet. Set the toilet fixtures out to the curb on your regular collection day. The tank and the base will each be counted as a garbage unit. Remember you are only entitled to two garbage bags/garbage units per week, so plan not to go over your 2 bag/unit weekly limit. You may need to spread out the disposal of your toilet over two weeks, if you are also setting out one bag of garbage.

What else can I do to conserve municipal water?

In order to save additional water:

  • Use a wastebasket for tissues and trash instead of flushing them down the toilet.
  • Keep your toilet in top running condition. If you touch the flapper and get black ‘goo’ on your hand, the flapper needs to be replaced.
  • Test for leaks by putting a few drops of some coloured liquid (such as coffee or tea) in your tank and wait ten minutes. If, without flushing, the colour begins to appear in the bowl, you have a leak, which should be repaired immediately.
  • Look for the EPA’s new WaterSense label and visit their website when shopping for high-efficiency toilets, landscape irrigation services, irrigation control technologies, showerheads, and more!
  • Install a rain sensor for your home irrigation system if you do not have one. This is probably the easiest action you can take to save the most water.