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Accessible Services (705) 745-5801
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Bus Routes & Schedules
All bus routes & schedules are now available in accessible HTML format. For a listing of these schedules, please visit our Bus Routes and Schedules - Accessible Format page.
Support Person Bus Pass
If a support person is required, a passenger can apply for a support person pass that will allow their support person to ride for free on conventional and specialized transit. Passengers need to schedule their support person when making a handi-van booking. Some restrictions may apply based on seating availability.
Seating for People with Disabilities
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requires businesses and organizations to provide accessible services to people with disabilities. The goal is for Ontario to be fully accessible by 2025.
In compliance with Section 49 of Regulation 191-11, Ontario’s public transit authorities, including Peterborough Transit, now provide Priority seating designated for use by passengers with disabilities. Transit authorities recognize there are other customers who would also benefit from having a seat near the front of the bus. A Courtesy seating area has been designated for seniors, expectant mothers, adults travelling with infants/small children or any other customer who may benefit from a seat near the front of the bus.
A brochure has been created that explains in more detail for whom and when to provide seating on the bus for others.
All regular Peterborough Transit routes now have fully accessible buses available. These buses are easy to get on and off because they have no steps and they have a ramp for wheelchair and scooter users. The regular routes that serve Trent University and Fleming College have accessible buses, but some of the express routes do have buses with steps. Please note that not all personal mobility devices can access all Peterborough Transit buses. Check here for a complete listing of wheelchairs and scooters that are accessible on Peterborough Transit buses.
All passengers requiring accessible buses should call 705-745-0525 shortly before their trip to make sure there is one on their route when needed. Bus servicing needs do arise and sometimes result in a bus with steps servicing a regular route. Most of the fleet is now comprised of low floor, accessible buses.
Handi-Van Information (705) 745-5801
The Handi-Van is a special transit service for people that cannot take the regular buses due to mobility impairments. The Handi-Vans are fully wheelchair accessible. The service is provided door to door on an appointment basis. You must be registered as a Handi-Van user before making a booking. Read this section carefully for information on how the Handi-Van works.
Monday - Friday
6:00 AM - 11:20 PM
|9:00 AM - 8:20 PM|
6:40 AM - 11:20 PM
8:00 AM - 7:20 PM
Call 705-745-5801 to book or cancel a trip. Office hours are Monday to Friday from 9:00 a.m. to 8:20 p.m. Trips may be booked up to one week in advance. Passengers should be prepared to be flexible and plan alternative dates/times in the event that a prior booking has occurred. Same day requests may be accommodated if space is available. Trips booked on the same time and destination each week are treated as reserved. All other trips are booked on a "first-come, first serve" basis. Drivers cannot accept bookings.
As soon as you know it is necessary to cancel a booking, phone 705-745-5801 or 705-745-0525, giving your name, address and trip date. Early notice may permit other passengers to use your appointment time. Drivers cannot accept cancellations.
Failure To Cancel
Should you forget to cancel, or the driver arrives and you are not there, the driver will submit a "No Show" report. In fairness to others, it could be necessary to discontinue service to passengers who frequently forget to cancel their bookings.
Area of Service
City of Peterborough
Regular Adult Fare
Who Can Ride A Handi-Van?
All users must be registered. Telephone 705-745-5801 for an application or pick one up at the Simcoe Street Terminal. The application must be filled out and signed by you and your health care professional. Return it to the Simcoe Street Transit Terminal for registration. You will then receive a registration card which must be used when booking trips and at the driver’s request.
Drivers will escort passengers to and from street level doors. If there is more than one step at departure or destination places, wheelchair users must arrange to have another person available to assist.
Persons who assist passengers may ride upon payment of the regular fare, and should be booked at the same time as the passenger. If a passenger requires a support person, you can apply for a support person pass that will allow your support person to ride for free. Remember to book a space for your support person and that there is only one support person permitted per passenger.