All regular Peterborough Transit routes now have fully accessible buses available. These buses are easy to get on and off because they have no steps and they have a ramp for wheelchair and scooter users. The regular routes that serve Trent University and Fleming College have accessible buses, but some of the express routes do have buses with steps.  Please note that not all personal mobility devices can access all Peterborough Transit buses.  Check here for a complete listing of wheelchairs and scooters that are accessible on Peterborough Transit buses. 

All passengers requiring accessible buses should call 745-0525 shortly before their trip to make sure there is one on their route when needed. Bus servicing needs do arise and sometimes result in a bus with steps servicing a regular route. Most of the fleet is now comprised of low floor, accessible buses.

Handi-Van Information

The Handi-Van is a special transit service for people that cannot take the regular buses due to mobility impairments. The Handi-Vans are fully wheelchair accessible. The service is provided door to door on an appointment basis. You must be registered as a Handi-Van user before making a booking. Read this section carefully for information on how the Handi-Van works.

Booking Trips

Call (705) 745-5801 to book or cancel a trip. Office hours are Monday to Friday from 9:00 a.m. to 4:00 p.m. Trips may be booked up to one week in advance. Passengers should be prepared to be flexible and plan alternative dates/times in the event that a prior booking has occurred. Same day requests may be accommodated if space is available. Trips booked on the same time and destination each week are treated as reserved. All other trips are booked on a "first-come, first serve" basis. Drivers cannot accept bookings.

Cancellations

As soon as you know it is necessary to cancel a booking, phone 745-5801 or 745-0525, giving your name, address and trip date. Early notice may permit other passengers to use your appointment time. Drivers cannot accept cancellations!

Failure To Cancel

Should you forget to cancel, or the driver arrives and you are not there, the driver will submit a "No Show" report. A copy will be left at your pick-up address and with the booking clerk. In fairness to others, it could be necessary to discontinue service to passengers who frequently forget to cancel their bookings.

Area of Service

City of Peterborough

Fare

Regular Adult Fare

Who Can Ride A Handi-Van?

All users must be registered. Telepone 745-5801 for an application or pick one up at the Simcoe Street Terminal. The application must be filled out and signed by you and your doctor. Return it to the Simcoe Simcoe Street Transit Terminal for registration. You will then receive a registration card which must be used then booking trips and on the driver’s request.

Assistance Available

Drivers will escort passengers to and from street level doors. If there is more than one step at departure or destination places, wheelchair users must arrange to have another person available to assist. Persons who assist passengers may ride upon payment of the regular fare, and should book at the same time as the passenger.