Applying for Assistance

Social Assistance On Line Applications:

Are you applying for Ontario Works? As of May 16th, 2011 you now have the option of applying online at www.ontario.ca/socialassistance. The online application is available 24 hours a day in English and French, from any computer with Internet access. Applicants still have the option of calling 705-748-8830 and select menu option 2 during regular business hours.

For more information, please click here.


If you live in the City or County of Peterborough, please call 748-8830, Monday to Friday, 8:30 to 4:00 pm and choose menu option #2.

Step 1: Before You Call

If possible, have the following information available (for every member to be included on the application):

• Date of birth
• Social Insurance number
• Health Card number
• Full address including postal code
• Gross amount of income from any/all sources (earnings, child tax benefit, Employment Insurance, Canada Pension Plan, renter/boarder income, etc)
• Recent employment information (date of layoff, date and amount of last pay received)
• Address for the past 12 months
• Asset information (current bank account balances, value of investments, life insurance, vehicles)
• Accommodation costs (rent, heat and hydro if applicable, mortgage, home insurance, taxes)

Step 2. At your first appointment you will need to bring verification and documentation (for every family member to be included in the application) of:

• Birth certification
• Social Insurance number
• Health Card number
• Immigration documents, if born outside of Canada
• Rent receipt/lease/tenant’s agreement which includes date, amount of rent, full address, landlord name, signature, and contact number
• Utility bills - heat and hydro if applicable
• Mortgage amount, tax bill, insurance bill, value of property and mortgage owing
• Record of employment and recent pay stubs
• Other income (child tax benefit, Employment Insurance, Canada Pension Plan, court order or support agreement, renter/boarder income, etc)
• Asset information:
  
  • bank statement(s) which includes the past 30 days bank activity, account number, branch number and institution number
  • value of investments including account number
  • life insurance including policy type, number and amount of cash surrender value, if any
  • vehicle ownership and value of vehicle(s)
  • Other assets such as valuables, recreational vehicles, secondary property, secondary vehicle will have to be verified.

If possible, please provide a current resume and your most recent income tax assessment.

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Revised:2011-05-13| Revised by: The City of Peterborough