Main Navigation

Outreach & Support

Peterborough and the surrounding area offers many outreach services and supports through multiple agencies. Browse our list below to learn more about these services. 

Organization  Contact Information Services
H.C.R.T. - Homelessness Coordinated
Response Team

Hands In
Social Services Division
Monday - Friday 8:30-4:30
178 Charlotte Street 
Peterborough, ON 

The Homelessness Coordinated Response Team is made of front-line staff working to respond to homeless clients' needs and wrap services around individuals through coordinated case planning and case conferencing.

The response team is made up of staff from:

- Four Counties Addiction Service Team
- City of Peterborough Social Services Division
- Brock Mission & Cameron House
- Youth Emergency Shelter
- Housing Resource Centre
- Canadian Mental Health Association

View our Multi-Agency Consent Form 

Social Services - Outreach Staff


Social Services Division
Monday - Friday 8:30-4:30
178 Charlotte Street 
Peterborough, ON 

Outreach services to clients in shelters to provide housing supports. 

Homelessness Case Manager - drop in sessions
Tuesdays 9:00 am - 11:00 am at YES and Cameron 
Wednesdays 9:00 am - 12:00 pm at Brock Mission
Wednesdays 10:00 am - 11:00 am at the YWCA
Wednesdays 11:00 - 12:00 at the Lighthouse Drop in Centre
Fridays 9:00 am - 11:00 am

Homelessness Case Manager - Home Visits for Housing Retention

Schedule varies. Please contact Social Services directly. 

Service Resolution Protocol

Four Counties Addiction Services Logo
Four Counties Addiction Services
Monday & Wednesday 1:00 - 4:30 pm
A community protocol to help people struggling with homelessness.

A case coordinator is available to assist you through Four Counties Addiction Services.

Steps for accessing the Community Case Coordinator:
- Service Resolution Protocol Instructions
- Service Resolution Intake Form
- Integrated Service Plan
- Service Resolution Consent Form
- Service Resolution Protocol  
Lighthouse Drop In Centre
Monday - Saturday
11:00 am - 3:00 pm
St. John's Anglican Church
99 Brock Street
The Lighthouse Community Centre operates 6 days a week and is located at St John's Anglican Church at Brock Street. The primary purposes of the drop-in service are to provide: A safe place for people with inadequate housing to socialize and be comfortable; support for individuals to access health and social services; a meal; and warming and cooling response for people with inadequate housing.
Food in Peterborough Logo
Peterborough County City Health Unit
Carolyn Doris
Public Health Nutritionist
705-743-1000 x 251 
View a list of agencies providing food

View the Online Food Calendar