Customer Service Survey

Client Complaint Procedure

If you feel that a staff person has treated you improperly, please follow these steps:

        1)  Talk about the situation with the worker,
        2)  Talk about the situation with the supervisor.

If you are not able to work it out or if you are not satisfied with the outcome,

        3)  Drop off a written complaint to the Division Manager within five (5) working days

Please read the Client Complaint Procedure that outlines the process.

If you would like a copy of the Social Services Client Complaint form, please click here.