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Contact Us

The Social Services Division serves the City and County of Peterborough and is located in the Charlotte Mews, in the heart of downtown Peterborough. Staff at the division work with people in the community who need help with the cost of food, shelter, child care or finding a job. Paid parking is available directly in the Charlotte Mews (entrance off Simcoe Street) or metered parking on the street. For more parking information visit the City of Peterborough Parking Division.

If you are an employer please contact PERC (Peterborough Employment Resource Centre) by clicking here.

Email staff

Email is an easy and effective way to communicate with staff at Social Services. Social Services clients need to provide a consent for staff to communicate through email. More information is available in the Email with Social Services Brochure.

Call Recording

As part of the Social Service Division's commitment to providing the best possible service to our clients and partners, both inbound and outbound telephone calls may be monitored or recorded for quality assurance purposes.

Our Address

178 Charlotte Street, in the Charlotte Mews
PO Box 4138
Peterborough, ON K9J 8S1

T: (705) 748 - 8830 
Toll-free: 1 (855) 738 - 3755
Fax: (705) 742 - 0542
AFTER HOURS EMERGENCIES: (705) 740 - 6222
Interactive Voice Response (IVR): 1 (800) 808-2268

W: http://www.peterborough.ca/socialservices
E: socialservices@peterborough.ca