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Postal Strike

Effective immediately, Ontario Works cheques, direct bank deposit statements or letters will be not be mailed. Clients can pick these up at the Social Services office, 178 Charlotte St., Peterborough (In the Charlotte Mews) during the hours of 8:15 a.m. and 4:30 p.m. Monthly income statements can be dropped off or faxed to 705-742-0542.

We will do our best to communicate changes in entitlement by phone and encourage you to call if you are waiting on a decision. Staff will return calls within 24 hours. Direct bank deposit payments will not be impacted. Clients who do not currently receive direct bank deposit for their payments are strongly encouraged to speak with their case manager and sign up for this service.

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Helping with money for housing, food & some personal needs.




Support for child care, wage enhancement & special needs funding.


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Assistance with job searching & skills building.


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Providing emergency shelter and financial supports.


Caring for our community

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Unlocking Hope Series:

“Suzie” is a survivor. 

She is a survivor of domestic abuse, but she was also charged with assault when she fought back. She was badly beaten, scared and left with her own criminal record when she fled the relationship. She went through years of counselling and unemployment and needed to apply for social assistance.

She met her Ontario Works employment counsellor in March of last year. Looking for work was a challenge for Suzie because she often didn't have the “right” qualifications and her criminal record got in the way.

Read more about this success story

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Share your story. Share Hope!

We all have a story and our experiences have value, power and influence when shared. We are inviting members of our client community to share their story and share hope, understanding and change. Submissions are strictly anonymous.

Click Here To Share Your Story

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Food & Shelter

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"Everyone has the right to a standard of living adequate for the health and well-being of
himself and his family, including food, clothing, housing and medical care and necessary
social services. "

Universal Declaration of Human Rights, Article 25, December 10, 1948

Need Food?

You are not alone!

"Over 300,000 people in Ontario have had to rely on local food banks for nutrition. In Peterborough, over 9,000 other people, just like you don't have enough to eat."


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