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Emergency Operations Centre

The Emergency Operations Centre (E.O.C.) can be activated for any emergency for the purposes of managing an emergency, by maintaining services to the community, and supporting the emergency site.

When an emergency exists, but has not yet been declared to exist, community employees may take such action(s) under the Emergency Response Plan as may be required to protect property and the health, safety and welfare of the City of Peterborough and its citizens.

Access E.O.C. Related Documents and Procedural Manuals

A Declared Community Emergency

The Mayor or Acting Mayor of the City of Peterborough, as the Head of Council, is responsible for declaring an emergency. This decision is usually made in consultation with other members of the Emergency Control Group.

Upon declaring or terminating an emergency, the Mayor will notify: 

  • Office of the Fire Marshal and Emergency Management, Ministry of Public Safety and Security;
  • Council;
  • County Warden, as appropriate;
  • Public;
  • Neighbouring community officials, as required;
  • Local Member of the Provincial Parliament (MPP);
  • Local Member of Parliament (MP)

A community emergency may be terminated at any time by:

  • Mayor or Acting Mayor; or
  • Town Council; or
  • Premier of Ontario

Emergency Control Group

The Emergency Control Group is a group of officials who are responsible for coordinating the provision of the essential services necessary to minimize the effects of an emergency on the community. Each member of the Emergency Control Group has a minimum of two alternates.

The Emergency Control Group consists of the following officials:

  1. Mayor (Policy Group)
  2. Chief Administrative Officer / E.O.C. Commander
  3. Liaison Officer / C.E.M.C. /  (Community Emergency Management Coordinator)
  4. Emergency Information Officer
  5. Public Inquiry Officer
  6. Business Continuity Officer
  7. Information Technology
  8. Information Technology Application Support
  9. Police Chief
  10. Fire Chief
  11. City Engineer (Director of Utility Services/Public Works)
  12. Director of Community Services
  13. Emergency Social Services (Evacuation/Reception Centres)
  14. Health Services
  15. President, Peterborough Utilities Group
  16. Documentation Resource Officer
  17. Social Media Officer
  18. Paramedics
  19. Duty Officer - Office of the Fire Marshal and Emergency Management
  20. Director of Finance
  21. Risk Officer
  22. Geomatics / Mapping
  23. Building & By-law Services 

The Emergency Control Group may function with only a limited number of persons depending on the emergency.  While the Emergency Control Group may not require the presence of all the people listed as members of the control group, all members of the Emergency Control Group must be notified.

The City of Peterborough Emergency Plan and the Emergency Control Group depend on the Peterborough Police Service to provide the essential 24-hour emergency contact location to initiate notification and activation of the full/partial response.

The Emergency Plan and the Emergency Operations Centre may be activated in response to a variety of problems and any member of the Emergency Control Group may call for that activation. In the event that there is loss of phone communication, A.R.E.S. (Amateur Radio Emergency Service) will be contacted to activate and a runner will be available.

Where the threat of an impending emergency exists the Emergency Control Group will be notified and put on standby. The Emergency Control Group will report to the Primary Emergency Operations Centre, or the alternate if the Primary is unavailable for use.

Emergency Control Group Responsibilities

The members of the Emergency Control Group (E.C.G.) are responsible for the following actions or decisions:

  • Calling out and mobilizing their emergency services, agency and equipment; Coordinating and directing their service and ensuring that any actions necessary for the mitigation of the effects of the emergency are taken, provided they are not contrary to law;
  • Determining if the location and composition of the Emergency Control Group are appropriate;
  • Advising the Mayor as to whether the declaration of an emergency is recommended;
  • Advising the Mayor on the need to designate all or part of the town as an emergency area;
  • Ensuring that an Emergency Site Manager (E.S.M.) is appointed;
  • Ensuring support to the E.S.M. by offering equipment, staff and resources, as required;
  • Ordering, coordinating and/or overseeing the evacuation of inhabitants considered to be in danger;
  • Discontinuing utilities or services provided by public or private concerns, i.e. hydro, water, gas, closing down a shopping plaza/mall;
  • Arranging for services and equipment from local agencies not under community control i.e. private contractors, industry, volunteer agencies, service clubs; Notifying, requesting assistance from and/or liaison with various levels of government and any public or private agencies not under community control, as considered necessary;
  • Determining if additional volunteers are required and if appeals for volunteers are warranted;
  • Determining if additional transport is required for evacuation or transport of persons and/or supplies;
  • Ensuring that pertinent information regarding the emergency is promptly forwarded to the Emergency Information Officer, for dissemination to the media and public;
  • Determining the need to establish advisory groups and/or subcommittees/working groups for any aspect of the emergency including recovery;
  • Authorizing expenditure of money required for dealing with the emergency;
  • Notifying the service, agency or group under their direction, of the termination of the emergency;
  • Maintaining a log outlining decisions made and actions taken;
  • Participating in the debriefing following the emergency.

Requests for Assistance

Assistance may be requested from the county at any time by contacting the County Warden. The request shall not be deemed to be a request that the county assume authority and control of the emergency.

Assistance may also be requested from the Province of Ontario at any time without any loss of control or authority. A request for assistance should be made by contacting the Office of the Fire Marshal and Emergency Management. Requests for assistance from the Federal Government shall be made through the Office of the Fire Marshal and Emergency Management.