Related Links
- Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
- Ontario Regulation 429/07 (Accessibility Standards for Customer Service)
- Ontario Regulation 430/07 (Revision to Ont. Reg 429/07 - Exemption from Reporting Requirements)
- Ontario Regulation 192/11 (Revision to Ont. Reg 429/07 - Section 10 amendment)
- Ontario Regulation 191/11 (Integrated Accessibility Standards)
- Highway Traffic Act, R.R.O. 1990, Regulation 629
- Human Rights Code
- Ontarians with Disabilities Act, 2001 (ODA)
- AccessON (Ontario's Accessibility Awareness and Resource Website)
- Ontario Municipal Accessibility Toolkit (AMCTO)
- Guide to the Accessibility Standards for Customer Service (Ontario Regulation 429/07)
- Guide to the Integrated Accessibility Standards (Ontario Regulation 191/11)
- Universal Symbols of Accessibility
- Understanding Disabilities
- Talk about Disabilities - Choose the Right Word
Training Tools and Information
- Accessible Customer Service Training Module (Serve-Ability)
- Accessible Customer Service Toolkit (for organizations with 1 to 19 employees)
- Accessible Customer Service Toolkit (for organizations with 20 or more employees)
- AODA Compliance Wizard (Website to assist local businesses in determining next steps for AODA compliance)
- Integrated Accessibility Standards (IAS) Training Resource (AccessForward)