Accessibility Legislation and Compliance

The City of Peterborough is working to ensure that we provide goods, services and facilities to all residents, including people with disabilities, in accordance with the principles of dignity, independence, integration and equal opportunity.

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) will enforce standards to improve accessibility across the province.  Five standards were initially identified to ensure a fully accessible Ontario by the year 2025.  This legislation applies to both the public and private sectors. 

The first standard to become law is the Accessibility Standards for Customer Service. This law, Ontario Regulation 429/07, came into force on January 1, 2008.  The public sector had to comply with the Customer Service Standard by January 1, 2010 and the private sector by January 1, 2012.

On May 31, 2010, the Minister of Community and Social Services announced the development of an Integrated Accessibility Regulation under the Accessibility for Ontarians with Disabilities Act, 2005.  The Integrated Accessibility Standard, is intended to align and phase-in requirements of three of the standards. 

The second standard to become law is the Integrated Accessibility Standard.  This standard incorporates the Information and Communications, Employment and Transportation Accessibility Standards.  This law,  Ontario Regulation 191/11, is in force on July 1, 2011.  For both the public and private sectors, compliance dates for requirements of this standard range from 2011 to 2021. 

What is a Standard? 

The five standards initially identified under this legislation were:

•  Customer Service
•  Built Environment 
•  Information and Communications 
•  Employment
• Transportation

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