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City Departments
For an overview of specific City Departments, just click the desired department link below and you will be directed to a short description. Within the department description, you will also find links that will take you to divisions within this department.
Keep in mind that you don't need to know the specific City Department that performs the service or provides the information that you need. The City's website has been categorized to allow you to search for specific services or information from the main headings at the top of this page. You can also use the Search functionality if you are having trouble finding the information you need.
- Chief Administrative Officer
- Community Services
- Arenas
- Arts, Culture & Heritage
- Emergency and Risk Management
- Fire Services
- Recreation
- Social Services
- Corporate Services
- City Clerk
- Financial Planning and Revenue Services
- Financial Reporting and Accounting Services
- Human Resources
- Peterborough Technology Services
- Property Management
- Legal Services
- Planning & Development Services
- Utility Services
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The Chief Administrative Officer provides for the coordination, administration and direction of all the affairs of the Corporation of the City of Peterborough. |
| The Community Services Department directs, manages, and coordinates a broad range of services, facilities and programs for the benefit of City residents and visitors. The Community Services Department is also responsible for the administration of the Community Grants Program. The purpose of the Community Grants Program is to provide financial assistance to non-profit, community-based organizations that provide direct programs, services, or activities that enhance the quality of life for Peterborough residents in the areas of social services and health, arts, culture, heritage, recreation, or the environment. For further information, see the 2009 Community Grants Guidelines, the 2009 Community Project Grant Application Form, the 2009 Community Investment Grant Application Form and the Community Grants FAQ. |
| The Arenas Division consists of 4 Arenas: the Peterborough Memorial Centre, Evinrude Centre, Kinsmen Civic Centre and Northcrest Arena. |
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The Arts Culture & Heritage Division coordinates the development and provision of arts, culture and heritage activities, facilities, services and resources. |
| In today's world, it is critical that every municipality be prepared for potential high-risk incidents. That incident could be anything from a spring flood, to a bomb threat, a virus, an ice storm, or nuclear accident. The Peterborough Emergency Management team helps keep Peterborough prepared for similar threats. Peterborough is a leader in community emergency preparedness. Our Emergency Plan is up to date and our Emergency Control Group Members exercise their roles regularly. |
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The Peterborough Fire Service's mission is "to be there whatever the need, prompt and professional."
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| The Recreation Division oversees a variety of facilities, programs, services and special events for all ages. Leisure programs include fitness and health initiatives, swimming lessons, day camps, youth (teen) centres, instructional sports, family recreation and summer play programs, to name a few. The Division oversees the activities of the Peterborough Sport & Wellness Centre, Queen Alexandra Community Centre, the Peterborough Marina, Millennium and Del Crary Park, 110 sport fields, two City beaches and six wading pools. Staff of Recreation support neighbourhood associations, local recreation, sport and special event committees, the Peterborough Youth Commission, and the Peterborough Youth Council. For families in need, subsidy is provided for children's recreational activities and is administered by Recreation staff. |
| Social Services |
| We will work together to provide and promote the development of Social Services and community partnerships in an accountable, caring, responsive and respectful way for the wellbeing of our community. |
| Community Partnerships & Family Services |
| The Community Partnerships and Family Services Office for the City and County of Peterborough provides financial assistance for child care to eligible families who are working, attending school or have been referred for care from a child welfare agency. For Ontario Works clients, our Child Care Assessment Officers, in consultation with you and your caseworker, can also provide some assistance for some job search requirements, Community Placements, the Self-Employment Program and the Employment Placement Program. |
| Social Assistance |
| Social Assistance is a provincially mandated program, delivered by the City of Peterborough to eligible residents of the City and County. Social Assistance provides financial and employment assistance to people in temporary financial need. People receiving assistance through Social Assistance participate in a wide range of employment assistance activities, which help them prepare for, find and keep a job. |
| Peterborough Employment Resource Centre (PERC) |
| The Peterborough Employment Resource Centre is a self-help centre which provides current resource materials, equipment and professional assistance from qualified staff to individuals conducting a self-directed job search. All of these services are provided at no cost to any member of the community and surrounding area. |
The Corporate Services department consists of six divisions:
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The City Clerk is responsible for recording, without note or comment, all resolutions, decisions and other proceedings of the Council. The Clerk is required to keep records of all by-laws and the minutes of the Council. The City Clerk is a Statutory Officer of the Corporation and is assigned duties by various Provincial Statutes, including the Municipal Act, the Municipal Elections Act, the Planning Act, the Ontario Heritage Act and the Vital Statistics Act. The duties include issuing marriage licenses, processing death registrations, issuing lottery licenses, and processing insurance claims for the Corporation of the City of Peterborough.
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| The Financial Planning and Revenue Services Division has responsibility for collection of property taxes and other revenue, coordination of the operating and capital budgets, issuance of debentures for capital works, provision of accounts receivable services, City tenders/proposals/quotations and customer service coordination. The tax office accepts tax payments, parking ticket payments, accounts receivable payments and large article pickup tickets. The division also coordinates the online payments for parking tickets. |
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The Financial Reporting and Accounting Services division has responsibility for preparation of financial statements and reports, maintenance of accounting records, investments, purchase of goods and services, payments to suppliers, provision of payroll and auditing services, maintenance and management of stores inventory and asset management. |
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Human Resources |
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The Human Resources division is responsible for providing ongoing services to all departments within the City organization, including recruitment and selection, salary administration and classification, staff training and development, Corporate health and safety programs, training, Workplace Safety and Insurance administration, pay equity and employment equity, and maintenance of personnel records.
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Peterborough Technology Services |
| Peterborough Technology Services is responsible for the delivery of Information Technology resources to all City departments. This includes desktop office automation resources, access to corporate applications on various technical platforms across both local and wide area networks, and links to various external resources. |
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Property Management |
| The Property Management division is responsible for the management and maintenance of City -owned property and buildings and the coordination of energy and conservation for all City-owned buildings. |
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The Legal Services Department provides legal services to the Corporation, including City Council, Staff and certain related boards and agencies, consisting generally of the following functions:
We are not able to provide advice to the public on personal legal matters, but are quite prepared to assist members of the public in seeking information or direction on how to solve any problem related to a matter in which the City has any role. |
| The Provincial Offences Office, a division of the Legal Department, is responsible for offences, under the Provincial Offences Act , in the Peterborough County Court Services Area. The Peterborough County Court Services Area is composed of all Townships within Peterborough County as well as the City of Peterborough. |
| The Planning and Development Services Department includes the Planning Division, Building Division and the Housing Division. The Department also oversees the operation of the Peterborough Municipal Airport and the development of the City's Industrial Parks. The Department has a "development team" focus, tailored to each inquiry in order to act quickly on enquiries for new and expanding business opportunities as well as all planning and development matters. The Department is a one-stop venue for all municipal government services that support the development industry. |
| The Building Division is an integral part of the "development team" approach in the City of Peterborough. The Building Division is responsible for ensuring compliance with the Building Code and various city by-laws. The technically trained staff of plan examiners and field inspectors are here to help you with your building project. Services include the administration, enforcement, education and dispersal of information to the public regarding the Building Code, Zoning, Minimum Property Standards, Development Charges, Parks Levy, Signs and fences to name a few. |
| Located within the Planning & Development Services Department , the Housing Division administers the social housing portfolio for the City and County of Peterborough. As Service Manager for Housing, the City is not a housing provider but oversees the operations of over 20 publicly-funded housing providers. |
The Land Information Services Division (GIS) is responsible for:
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| The Peterborough Municipal Airport is owned by the City of Peterborough. The Airport has the longest paved, lighted runway between Ottawa and Toronto. This full service facility caters to both business and general aviation including fuel, oil, aircraft repairs, weather observation site and charter service.
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| Services offered by the Planning Division include the processing of plans of subdivision, zoning, official plan amendments and site plans. The Division's services also include development related engineering, such as lot grading and stormwater management. The Planning Division's scope of responsibilities include urban design such as downtown street scapes, parks planning, the sale and purchase of municipal property and the development of the City's Industrial Parks.
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| To provide accurate and complete engineering work in accordance with professional practice, addressing changing political and social issues and meeting the expectations and requirements of approving authorities, the public and the operating divisions; in a cost-effective manner and meeting project schedule deadlines. |
| The Engineering and Construction Division is responsible for the design and construction of all new storm and sanitary sewers, sidewalks, streets, bridges and culverts. This includes the preparation of the contract documents and the administration of the construction in the field. In addition, the Division is also responsible for the operation and maintenance of the streetlight system. For further information call 742-7777 Ext. 1890. |
| The Environmental Protection Division operates the WWTP and the 11 pumping stations and force mains used to convey sanitary sewage to the WWTP. The Division enforces the Sewer Use By-Law and regulations as they pertain to the City. The Division provides for the operation of one of Peterborough's major tourist attractions, the Centennial Fountain. For further information call 741-4910. |
| The Public Works Division which includes the Parks Division, has responsibility for solid waste collection and disposal, including the Bensfort Road landfill site, the maintenance of the sanitary and storm sewer systems, sidewalks, streets, including winter control, bridges and culverts, municipal parklands and urban forestry. For further information call 745-1386. |
| The Transportation Division provides bus services for the City. In addition, the Division is responsible for the operation of the municipal off-street parking lots, including the King Street and Simcoe Street parking garages, as well as control over the on-street meter parking, parking by-law enforcement and adult crossing guards. For further information call 742-7777 x2895. |
| The Parking section provides for the operation of all municipal on-street vehicle parking including the parking garages. The parking section also enforces all municipal parking by-law regulations for the City. For information regarding parking infraction concerns call 742-7777 Ext. 2802. |
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The Traffic section provides for the operation and maintenance of traffic signals, signs and pavement markings. The Traffic section also provides Adult Crossing Guards services for the City. For further information call 742-7777 Ext. 1846. |
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Peterborough Transit is delighted to introduce our official guide to routes and schedules for the City of Peterborough's transit system. Schedules and detailed maps of regular routes as well as express services are provided, and online information is updated yearly along with map booklets available at the Simcoe Street Terminal. |
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Transportation Demand Management is a new section as of December, 2003 and the main goal is to implement recommendations in the Transportation Plan that refer to reduced vehicle use and various strategies to do so. |
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The Waste Management Division is responsible for the collection, processing and disposal of municipal solid waste generated from within the City of Peterborough. Programs provided include blue box collection, green waste collection, backyard composting, organics processing, compost sales, household hazardous waste processing and disposal, education, and promotion of environmental events. The Division also operates the Peterborough County/City Waste Management Facility which includes the Landfill Site and Public Drop-off Depot, as well as the Pido Road Material Recycling Facility, the Household Hazardous Waste Facility, and the Harper Road Composting Facility. For further information, call 742-7777 ext. 1657. |